Reply To: End of the road now?

[Beofile7]

The issue is one of connectivity… always with everything B&O these days!

My beosystem 7000 is wired to Beolab 50’s. That all works on demand except… trying to control the Beolabs via the app. It has improved over the years but is still very much hit and miss. My dealer and B&O kept blaming my internet. Total rubbish! I have changed providers 3 times and with 3 different routers and it all made no difference. I always blamed their useless app. Over the years the app has improved and so has the connectivity. case closed. But it still fails at an unacceptable failure rate! Both wired and wireless, makes no difference! Last night it failed.

There is a Beoconnect Core wired to the Beolab 50’s with a USB connection. The Bluetooth continually fails. Even half way through playing a track! And it refuses to reconnect. Hours and hours spent trying to reconnect… no way! Come back tomorrow?…. it is now connected!

My dealer has been next to useless as has B&O themselves and now the dealer has closed.

The frustration level would be through the roof with any system giving this amount of grief but with such an expensive product it is completely unacceptable?