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Re: Beoportal - what is it?

Hello, I’ve just adjusted that, will see it it helps. Thank you. it happens across all products, but only when listening to BBc radio stations, all others are totally fine. All products are Ethernet connected to a central switch in the cellar, other than the M3 which has a strong WiFi connection.

Posted to General Discussion & Questions (Forum) by James1980 on Mon, Nov 16 2020

Re: Beoportal - what is it?

I’m getting regular dropouts when using tune in, sound vanishes, but the products appear to still be playing in the app. Switching to another station and back again solves it. I’m at a loss and so is the support desk. After seeing beoportal in red on the app I thought this may help if I fixed it. thank you so much for offering to help.

Posted to General Discussion & Questions (Forum) by James1980 on Mon, Nov 16 2020

Re: Beoportal - what is it?

Only seeing issues with it not working at all, not drop random drop outs. The bigger hasn’t helped either sadly.

Posted to General Discussion & Questions (Forum) by James1980 on Mon, Nov 16 2020

Re: Beoportal - what is it?

Thank you fir your reply, sadly my limited IT knowledge means it’s of little practical use to me! Is that something I should be able to do myself?

Posted to General Discussion & Questions (Forum) by James1980 on Sun, Nov 15 2020

Re: Beoportal - what is it?

Yes, all signed in correctly. Have removed and re added all my products and still getting the same across all of them. Beoportal not ready.

Posted to General Discussion & Questions (Forum) by James1980 on Sat, Nov 14 2020

Re: BeoVision Contour

L O L at the moment comment 🤣

Posted to General Discussion & Questions (Forum) by James1980 on Sat, Nov 14 2020

Beoportal - what is it?

Hi all ive Been having unresolved issues with all my multiroom products now for months, very little help or advice from support and the dealer. Just noticed in the BeoTool app that all devices are showing red with beoportal not ready. can anyone help me with what this is, or how it can be resolved?

Posted to General Discussion & Questions (Forum) by James1980 on Sat, Nov 14 2020

Re: BBC tune in issues - HELP!

Thank you, did the station still show as playing in the app did you notice?

Posted to General Discussion & Questions (Forum) by James1980 on Tue, Oct 20 2020

BBC tune in issues - HELP!

Hi all, Having awful trouble with B&O support on this, all devices across the house are having issues with BBC stations. All are updated to the latest software, the app is the lastest version, and yet whenever I stream BBC stations the sound gets cut off randomly, usually every 15 - 30 mins. The devices still show as playing content in the app, and it just takes a flick to another station and back again and the stream returns. Changing volume or other interaction does nothing. My devices are

Posted to General Discussion & Questions (Forum) by James1980 on Mon, Oct 19 2020

Re: Skynnexav — opinions?

I have dealt with them on several occasions, nothing but helpful and honest I have found. Incidentally the 4000’s that Steve had were my old ones I had sent to Skynex as a part ex on some other equipment. Buy with confidence 👍

Posted to General Discussion & Questions (Forum) by James1980 on Mon, Sep 21 2020