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  • Re: H8 and E8 disconnect from Skype

    Hi again, yes they worked fine for the whole 1.25 hour call but.i was careful not to use Chrome during that time as that could cause disconnects in the past. id recommend giving them a try as you can always send them back if they dint work with your setup. All the best, Ian
    Posted to General Discussion & Questions (Forum) by ianpugh on Thu, Jul 12 2018
  • Re: H8 and E8 disconnect from Skype

    Hi, My H9i's now work fine with Slack whereas the H9 never worked at all. Cheers, Ian
    Posted to General Discussion & Questions (Forum) by ianpugh on Tue, Jul 10 2018
  • Re: H8 and E8 disconnect from Skype

    Hi, I had the same same issue with my H9's as I did with my E8's. I upgraded to H9i and the problem went away. I am going to try the E8's tomorrow in a 1.5 hour conference call and see if that has got better too. I'll let you know. I do know that the E8's have got better with Slack and everything else in general so i expect they'll be better with Skype too. What I did notice that if I had Chrome running and changed page during a Skype call it would drop connection for 5-10
    Posted to General Discussion & Questions (Forum) by ianpugh on Tue, Jul 10 2018
  • Re: Please test your Beoplay H9i

    Hello, I just tried playing this track via Google Play on Bluetooth with ANC on and didn't experience this issue. My H9i's have the latest firmware. Kind regards, Ian
    Posted to General Discussion & Questions (Forum) by ianpugh on Thu, Mar 1 2018
  • Re: H8 and E8 disconnect from Skype

    Hi, Update - got a pair of H9i's and they no longer disconnect after a time. I have discovered that loading or refreshing a page in Chrome while using the headphones with Skype for Business caused dropout for about 3 seconds. I have the latest version of Chrome and drivers for my laptop. I can replicate the problem so it's definitely there. Doesn't happen with Edge browser. On another note the microphone on my H9i's does not work at all when used in a call via Slack (workplace messaging
    Posted to General Discussion & Questions (Forum) by ianpugh on Sat, Feb 24 2018
  • Re: H8 and E8 disconnect from Skype

    Hi Keith, Yes that's correct. Both disconnect and I use both earpieces. I use both extensively for music listening on the same laptop and have never had any disconnection while listening. It may be a Skype/Windows issue as most things usually are! Kind regards, Ian
    Posted to General Discussion & Questions (Forum) by ianpugh on Tue, Jan 9 2018
  • H8 and E8 disconnect from Skype

    Hello, I have tried using my E8's and H8's with Skype for Business on my Windows laptop. Every single time they disconnect after a certain time. This happens even when I am speaking so it not because there is no activity. There aren't any power-saving settings that I can find. Does anyone have any ideas? Kind regards, Ian
    Posted to General Discussion & Questions (Forum) by ianpugh on Tue, Jan 9 2018
  • E8 voice control not working

    Hello, I am quite happy with my E8's but I have realised that voice control does not work with my Android phone (Google Pixel 2). Tapping the right earpiece 3 times initiates voice control (music stops, acknowledgement beep, phone wakes up/voice control page comes up) but the phone will not accept subsequent voice commands from the earpiece's microphone. I have tried 2 scenarios: 1. Using voice control while holding the phone in front of me: press earpiece 3 times, get acknowledgement, see
    Posted to General Discussion & Questions (Forum) by ianpugh on Fri, Nov 24 2017
    Filed under: E8 voice control android
  • Re: E8 voice control not working

    Hi again, After some Googling I see this is a widespread issue with all Bluetooth headsets and this phone. So it's an Android problem rather than Beoplay's. Cheers, Ian
    Posted to General Discussion & Questions (Forum) by ianpugh on Fri, Nov 24 2017
  • Re: E8 voice control not working

    Hi again, After some Googling I see this is a widespread issue with all Bluetooth headsets and this phone. So it's an Android problem rather than Beoplay's. Cheers, Ian
    Posted to General Discussion & Questions (Forum) by ianpugh on Fri, Nov 24 2017
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