[Vincent Möller]

Customer service provided me an update file for the latest software

“A3.1.0.11.37484_signed.bin”

which I am happy to forward (send me your email via dm), but i am struggeling to install the update on my Beoplay V1 (see my new forum post).

 

 

[Vincent Möller]

Hi!

I had a similar problem. for me this helped:

Press the red button an LIST on the remote to enter its Menu.

go to CONFIG? –>VIDEO? and switch between VIDEO 5 and VIDEO 6

I dont remember what I chose, but after changing from one to the other, my remote worked again with the TV.

I hope this helps

[Author]

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