[Barry Maddison]

AdamS wrote:

Quality Dream Audio have an excellent reputation and I have no doubt that they’ll sort everything out for you, but you’re also only just down the A3 from Tim Jarman in Farnborough. To say that Tim has an “encyclopaedic” knowledge of B&O would be to under-state the amount of information in a encyclopaedia! You can contact him through his website here if you’d like him to take a look: https://beocentral.com/contact

Hi Adam, thanks for flagging Tim’s website – although it looks more like a resource for people with quite a high level of tech knowledge and in his FAQs he suggests contacting the B&O network for parts or service.

I’ll get in touch with Quality Dream Audio next week to arrange dropping my components off to them.

[Barry Maddison]

OK, so I can hear music when the stylus is in contact with the record so I think I’ve run out of things I can try myself.

I’ve found a company called Quality Dream Audio based in Ripe, East Sussex (not too far from me) who are specialists in B&O including repairs so think I’ll be taking my components to them to assess – hopefully someone on here can vouch for them!

[Barry Maddison]

Peter wrote:

Have the manual – the 5000 has the ability to use both DIN plugs (the choice for B&O equipment ) but also has RCA sockets – you could test to see if theamp is working aback attaching another device with a line output into the RCA sockets – you could use something like an Amozon eco dot – you need a mini jack to RCA socket lead into the Tape in sockets. Switch to TP and see if it works. Not an awful lot to go wrong in the Beogram – I take it you can hear it playing the record if you listen closely next to the record – that is the stylus is contacting the record – there is a mute circuit but suggest if not used to fixing stuff to get someone who is to looks at it! Is it a radial BG5000 or the later 5005/5500? I had one of these systems many years ago – worth fixing!

Hi Peter, thanks for your replies. I’ve found the manuals and I have the Beogram 5005 – tbh I’m not sure I could hear the record through the stylus so I’ll double check that. I’ll see if I can try a different way of checking the amp too – will update after a few more checks.

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