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Viewing 6 posts - 1 through 6 (of 6 total)
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  • #48552

    Hi Beoworlders,

    I want to offer a huge THANK YOU to all of you in the B&O community for your patience in recent months. As you may know, I had to take some time off work to care for a member of my family who has been unwell, so I wasn’t able to offer overseas shipping for a while. Happily, things are improving for my family, so I am now able to offer support to European and UK B&O owners again. Please feel free to get in touch via my sponsor link at the foot of this page with any B&O connection questions!

    (Admins, please feel free to delete this post if it isn’t allowed).

    Kind regards, Steve.

    Location: The cable workshop, England
    Favourite Product: Beosystem 72-23
    Signature: Cables, friendly advice and great ideas for connecting Bang & Olufsen! Ask any questions at https://soundsheavenly.com to get the best from your B&O! Please visit my B&O YouTube channel at https://www.youtube.com/soundsheavenlycables
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description available No description available No description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description available
    #48553
    YannChris
    FOUNDER Member

    Hi Steve,

    Great to hear that things are getting better for you.

    And happy that you can ship overseas again.

    Kind regards,

    Yann.

    Location: Brittany, France
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description available No description available No description availableNo description available No description available
    #48554

    Thanks Yann!

    Kind regards, Steve.

    Location: The cable workshop, England
    Favourite Product: Beosystem 72-23
    Signature: Cables, friendly advice and great ideas for connecting Bang & Olufsen! Ask any questions at https://soundsheavenly.com to get the best from your B&O! Please visit my B&O YouTube channel at https://www.youtube.com/soundsheavenlycables
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description available No description available No description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description available
    #48555
    Millemis
    GOLD Member

    Great – I hope that also means that your family member is doing better!

    Now just wondering, how deliveries from the UK to countries in the EU  will be handled – concerning duty, taxes etc.
    Would be great to hear about the experience from your EU costumers – often post from the UK also takes longer nowadays than before.

    MM

    Location: Flensborg————Danmark
    #48556
    XavierItzmann
    BRONZE Member

    Dear Steve,

    I have been patiently waiting for several months for you to offer delivery to the US, and I am dismayed to hear it remains unavailable.

    Cheerio,

    #48557

    Hi Xavierltzmann,

    Sorry I can’t ship to the US at the moment.  Whilst my family situation is improving, this isn’t fully resolved and I am having to take extra time out from work to take care of my family.  Please remember that I am just one person, with a finite amount of time.

    My passion is supporting the B&O community and helping to keep B&O products alive, but I can’t support every B&O owner in the whole world by myself.  For this reason, I am offering support and cables to B&O fans in the United Kingdom and Europe at the moment, with the hope that in the future I may be able to expand this further (depending on the health of my family).

    Whilst your cables are important, I apologise that I must put my family’s health first, so I am not currently offering shipping outside Europe.

     

    Hi MM,

    Thanks for your kind words!  Yes, things are improving at home and my family member is recovering.

    I am trying a new shipping option that appears to be faster and more reliable than those offered previously for delivery to Europe.  I will update you on delivery times once I have some data in the next few days.  At the moment, customs duty does still need to be paid when items from UK are delivered to the EU, but I am looking to see if there is a way to pre-pay these fees.

    Thanks for your patience and support.

    Kind regards, Steve.

    Location: The cable workshop, England
    Favourite Product: Beosystem 72-23
    Signature: Cables, friendly advice and great ideas for connecting Bang & Olufsen! Ask any questions at https://soundsheavenly.com to get the best from your B&O! Please visit my B&O YouTube channel at https://www.youtube.com/soundsheavenlycables
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description available No description available No description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description available
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