Stage issue with hdanywhere matrix

[Paul9367]

Stage is connected to Samsung tv via the hdmi arc port which is working great, all the equipment is now centralised and running through the hdanywhere hub,when the hdanywhere balun is connected to the tv, the stage will not produce any sound. I have replaced both hdmi leads, checked the settings on the tv, but it just will not work, if I disconnect the balun, then the sound works. Has anyone experienced this issue?

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