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Home Forums Product Discussion & Questions BeoSound Sound Issue with Spotify with beosound emerge by wifi

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  • #50287
    caretta75
    BRONZE Member

    Since 5th november, my bosound emerge doesn’t play sound from Psotify through wifi.

    It was perfectly working on the 4th november.

    The Beosound emerge is correctly connected to the wifi. The latest firmware updated on beosound is the 2.5.5.

    I can still control the beosound emerge from my smartphone (volume, radio etc…) but no sound is coming out from what i play from spotify. The radio is working fine.

    It’s not a issue on the smartphone because same issue is happening on any device.

    The volume of the smatphone is well set.

    note : By bluetooth it’s working fine.

    Any Ideas ?

     

    #50288
    matteventu
    BRONZE Member

    When you connect the speaker to Spotify, do you do it via Spotify Connect or Chromecast?

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