LG software update affecting TV control

[patcherley]

My Eclipse had an LG software update last night and since then my Beoremote can only control the HDMI sources attached to the Soundcenter. I reported this to B&O and they have confirmed the software update caused it and they are working on a solution.

Here is the link to the announcement which includes 2 work rounds https://support.bang-olufsen.com/hc/en-us/articles/20651659644561-Important-news

I will let you know when I know more.

Paul

Location: Hampshire

Favourite Product: Beolink 7000

My B&O Icons:

[patcherley]

Just had an update from LG and it now seems to be back working

Location: Hampshire

Favourite Product: Beolink 7000

My B&O Icons:

[Mbee]

Thanks，can you give me the buggy version number (23.25.55？)， and the new version number ？

[patcherley]

Hi, the buggy version was 23.25.50 the new version is 23.25.55. Hope that helps. Paul

Location: Hampshire

Favourite Product: Beolink 7000

My B&O Icons:

[Mbee]

Thanks，and what are the symptoms on your TV？Because on mine，after a bit more than an hour usually， I get a message « network lost » and then « network connection reestablished » again and again until the soundcenter crashes and I get only sound from lg speakers. But I think it may be related to a hardware fault on my side.

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