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Home Forums Product Discussion & Questions BeoVision LG software update affecting TV control

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #69117
    patcherley
    GOLD Member

    My Eclipse had an LG software update last night and since then my Beoremote can only control the HDMI sources attached to the Soundcenter. I reported this to B&O and they have confirmed the software update caused it and they are working on a solution.

    Here is the link to the announcement which includes 2 work rounds https://support.bang-olufsen.com/hc/en-us/articles/20651659644561-Important-news

    I will let you know when I know more.

    Paul

    Location: Hampshire
    Favourite Product: Beolink 7000
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description available
    #69544
    patcherley
    GOLD Member

    Just had an update from LG and it now seems to be back working

    Location: Hampshire
    Favourite Product: Beolink 7000
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description available
    #69623
    Mbee
    BRONZE Member

    Thanks,can you give me the buggy version number (23.25.55?), and the new version number ?

    #69637
    patcherley
    GOLD Member

    Hi, the buggy version was 23.25.50 the new version is 23.25.55. Hope that helps. Paul

    Location: Hampshire
    Favourite Product: Beolink 7000
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description available
    #69674
    Mbee
    BRONZE Member

    Thanks,and what are the symptoms on your TV?Because on mine,after a bit more than an hour usually, I get a message « network lost » and then « network connection reestablished » again and again until the soundcenter crashes and I get only sound from lg speakers. But I think it may be related to a hardware fault on my side.

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