Halo software update issue

[v6charger]

I have just installed a Halo wall mounted version powered over usbc. It will not update the software as it says the battery is less than 30% – it doesn’t have a battery!

Any idea how I get around this issue so I can update the software?

Thanks in advance

[NQVHNWI]

Remove it from your App, factory reset the Halo, charge it for a few hours

introduce it back to the app, see if that is good to go

[v6charger]

All good now – apparently there is a small internal battery in the wall mounted version as its not transportable for the internal clock etc and this needed an overnight massage!

 

Thanks

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