BV Avant NG not responding to the bluetooth paired BeoRemote One

[Gene Ku]

The red LED blinks slowly on my Avant NG. It was paired with a BeoRemote One, but (after a move and a long time in storage):

1. Screen never turns on despite pressing everything I can think of to turn it on.

2. Speaker never descends.

3. Doesn’t connect to the B&O App nor my router.

4. No option to enter the PIN.

I have tried other IR remotes with no luck–no response. The BeoRemote One which was paired with the Avant NG seems to be working, but I don’t know to confirm.

Yes, new batteries.

“Blindly” entering the PIN after trying to turn on the Avant doesn’t change the LED to green.

 

Any ideas?

 

Is there a “backdoor” to wake up the AVANT NG with IR or another way if it was set to bluetooth so is waiting on bluetooth?

 

Thanks!

[Gene Ku]

Hello,

Still looking for some help with this.

Any ideas?

I’m hours away from a B&O service location, so hoping I can do something myself.

Thanks!

G.

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