B&O Core crashes

[Stephen]

BeoKei wrote:

I’ve experienced similar problems with a Core that is constantly on Deezer or Airplay. Every 24 hours or so it will stop being accessible or playable until you power cycle it.

Thanks for posting the information. Glad it’s not just me. However, every 24 h would drive me to distraction. Once a week or less frequently, I can cope with. Anyway, I wrapped my Core in aluminium foil 8 days ago. So far, so good…

Location: Switzerland

[carolpa]

did anybody try to use a fixed IP address for the BS Core?

or

without fixed IP address: what happens if the router’s lease time for an IP address is extended to for example 1 week

or

if WiFi-connected: try to push the Core to the 2.4GHz and to a fixed channel (f.e. 11)

[Severed_hand_of_skywalker]

I find it very odd that this problem still happens on ethernet as this sounds like it’s interference over wifi?

Location: Toronto, Canada

[Stephen]

Here’s an update on my Beosound Core repeatedly crashing. After several months of discussion with my local B&O dealer who, in turn, was in discussion with B&O product Support, I believe the problem has been fixed. According to the dealer, a new software version for the Beosound Core was released by Bang & Olufsen at the end of October. According to the release information, this update specifically addressed several connectivity and stability issues. Based on the fact that my Core has now been running perfectly for the past couple of months (as opposed to crashing once or twice every week or two), it seems that the Core software was the problem.

Sighs of relief… 😃

Location: Switzerland

[Alan Be]

I have the same issue, over wifi. I’ve not tried ethernet yet but doubt that’s the issue. The device basically just hangs and requires a reboot. Latest version doesn’t help either. Version 6.5.57688

[Alan Be]

I have the same issue, over wifi. I’ve not tried ethernet yet but doubt that’s the issue. The device basically just hangs and requires a reboot. Latest version doesn’t help either. Version 6.5.57688

[Stephen]

Alan Be wrote:

I have the same issue, over wifi. I’ve not tried ethernet yet but doubt that’s the issue. The device basically just hangs and requires a reboot. Latest version doesn’t help either. Version 6.5.57688

I have the same software version. I had the same issue for months, as noted above in this thread. The music would just stop for no apparent reason and the B&O would lose the connection to the Core which, after rebooting, returned to norm. This occurred every week or two with no apparent pattern. Using WIFI or ethernet had no effect. Neither did wrapping the Core in aluminium foil (!).

Since October 2025, when the new software was released, the Core has been continually operational with no problem at all.

Location: Switzerland

[Alan Be]

Sounds identical to my issue. But do you mean that you have a newer version from the one I wrote and it works now?

[Stephen]

Alan Be wrote:

Sounds identical to my issue. But do you mean that you have a newer version from the one I wrote and it works now?

I am using exactly the same software version as you: 6.5.57688. The Core has now been functioning perfectly for about three months, i.e., since the last software update. That’s a big improvement over crashing once or twice every couple of weeks.

Regards

Stephen

Location: Switzerland

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