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Home Forums Product Discussion & Questions BeoSound Theatre Beosound Theatre Spotify not working

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #47429
    tsunyuen
    BRONZE Member

    My Spotify does not connect to my Beosound Theatre via wifi despite a full factory reset. It recognises the unit just when it’s playing, no sound comes out.

    It works fine if the input source is via the HDMI TV playing Spotify.

    Using airplay works but the sound quality is terrible compared to wifi playing.

    It stopped working when it updated to 2.5.5 – I don’t know how I can reverse back to 2.5.3 either.

    Could anyone assist?

    #47431
    Yossi
    BRONZE Member

    Same problem with my Harmony โ€ฆ

    Location: France ??
    #47432
    Morten Damsgaard
    BRONZE Member

    The upcoming Beosound Theatre release v3.2 includes a new Spotify SDK to solve the problem. We expect the release to be ready later this month. Sorry for the inconvenience.

    best regards,

    Morten, B&O

    #57171
    tsunyuen
    BRONZE Member

    Hi Morten, this was working for a while under v3.2 but it’s recently stopped working again despite multiple reboots…

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