Home Forums Product Discussion & Questions BeoSound Beosound 9000 mk2 CD not playing. help needed

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  • #41618
    LPCOLLECT
    BRONZE Member

    Hello, B & O community, I am in need of some help/advice.
    My Beosound 9000 MK2 is having issues playing CD.
    Symptom: it moves to the correct CD but the CD does not spin. It looks like it is trying to spin the CD but gives up eventually. and displays “pause” after a couple tries. This is the same for all 6 CD slots.

    please see the video here =>

    https://drive.google.com/file/d/1jG4064kP2VLTMfb48PSorQ-ebcUoXW2V/view?usp=sharing

    I have tried cleaning the two sensors with alcohol.
    I have also tried cleaning the lens with a q-tip.
    Next thing I could try is replacing the lens itself by disassembling it but I do need to purchase a remote first as I need to put this into test mode.

     

     

    Also I have heard that there could be two different types of lasers for the mk2 unit for Beosound 9000. Does anybody know where I can get the correct laser part?
    do i need a whole set of CD mechanism? not just the lens maybe?
    My type number is 2563. made in 2000
    This is the part I found so far but unsure if it is compatible with my type. https://www.ebay.com/itm/280909514942?_trkparms=amclksrc%3DITM%26aid%3D777008%26algo%3DPERSONAL.TOPIC%26ao%3D1%26asc%3D20220705100511%26meid%3D08bea75b676c45a9aef1231e62eecd66%26pid%3D101524%26rk%3D1%26rkt%3D1%26itm%3D280909514942%26pmt%3D1%26noa%3D1%26pg%3D2380057%26algv%3DRecentlyViewedItemsV2%26brand%3DUnbranded&_trksid=p2380057.c101524.m146925&_trkparms=pageci%3Ad966185f-7e7a-11ed-981e-26b27da06343%7Cparentrq%3A230a63c81850acf0c96f38ebfffe7662%7Ciid%3A1My
    thanks in advance!

    #41619
    KolfMAKER
    SILVER Member

    Hi @LPCOLLECT.

    I am having the same issue here with a BS9000 type 2561, I believe that’s a Mark II.

    Did you find any solution solving your issue?

    Location: The Netherlands
    #41620
    pestria
    BRONZE Member

    clean the sensors – top and bottom of the CD rack

    otherwise usually indicates a laser issue – might need replacing?

    #41621
    KolfMAKER
    SILVER Member

    Thnx @Pestria !

    Since I am new to the BS9000, where can I find the two sensors you talk about?

    Are these like this (see picture below)?

    But I guess the sensors themselves are underneath?

    BeoSound 9000 - Sensor Cams

     

     

     

    Location: The Netherlands
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