Home Forums Product Discussion & Questions BeoSound Beosound 1 Pin Code Issue

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  • #47617
    Anh Minh
    BRONZE Member

      I bought Beosound 1 from Japan (Yahoo Auction). When i have product, it required PIN security code (4 digits), but i don’t know and i can’t ask Retailer coz Auction in Japan. I confirmed i’m not a thief, this is my commitment that i can signed and responsible for Legal Policy.
      Now, my BS1 always turn on/off after few minutes. I can’t get any FM/AM signal; CD can play 1-2 minutes then turn off.
      Pls support me and tell me how to fix it. I already spent a lot of money for this.

      z4507816048666_71d028efcf55f603c4395ece5e7f94d6

      #47618
      matador
      Moderator
        • Paris France

        Hello and thank you would have been welcome when you ask for help.
        That being said, there is no way to retrieve a missing pincode as far as I know.

        Things you can try:
        – if your device came with papers, look for a 4 figure number handwritten somewhere.
        – If your friendly with a B&O dealer, talk with him to see if he agrees to help you.
        – Talk with seller. It may be impossible but it should be more possible than guessing the right pincode out of the blue.

        #47619
        Ravsted
        BRONZE Member

          Hi,

          You cannot just try over and over again. After 5 attempts it will shut down for 3 hours.

          Either you get the PIN from previous owner or you get the master PIN from B&O head quarter. To get the master PIN you need prove of purchase. Again…. This documentation should be provided by the seller.

          There is no work-around … Very efficient theft protection …

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