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  • This topic has 2 replies, 2 voices, and was last updated 4 hours ago by Stan.
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  • #71842
    Stan
    BRONZE Member

    I’ve recently observed some strange behavior with my beoremote one paired to my 1st gen Eclipse.  After it has been idle for a while (like all day), when I first pick it up at night, it seems dead.  I press some buttons, and I see the “bang and olufsen” logo like it is booting up.  After a few seconds, it operates normally.

    I don’t think it’s the batteries because I recently changed them, and usually, I get a low battery warning when the batteries are low… and it also works fine for the few hours I watch it.

    I’ve searched the menus and the internet and don’t see anything about this.

    Anyone else observed this?

    #71854
    trackbeo
    BRONZE Member

    Neither my early BR1 nor my early BR1-BT does this.  But I do have a speculation and a proposed “repair”:

    There was a point in time when the BR1-BT firmware was using up batteries very very fast.  **Maybe** a temp fix was issued to halt the bug, a “blunt instrument” of sleeping after a time.  Then future firmware fixed the problem properly.  Maybe you got the remote brand-new at that quick-fix moment?  “Repair” would be: Force update the firmware at your dealer.  Supposedly your TV will push updates to the remote, but I never understood under what conditions, and besides my TV has no Internet, so I would ask a dealer to ensure it’s up-to-date.

    (Or maybe not.  Hopefully someone else has relevant experience.  At least updating the remote’s firmware is easy and usually low-risk.)

    #71858
    Stan
    BRONZE Member

    Over the years, I’ve caught my BR1 upgrading a few times.  That’s sort of what I was thinking this could be… I happened to pick it up mid-upgrade so it aborted, and I was just getting very unlucky with the timing.  I haven’t seen this happen for a couple days so maybe it has resolved itself (fingers crossed).

    Finally, even though I live in one of the larger metro areas of the US (Chicago) my closest dealer is > 700 miles away so dealer involved solutions are generally a no go 🙁

    • This reply was modified 3 hours, 58 minutes ago by Stan.
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