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Home Forums Product Discussion & Questions BeoRemote Beoremote one buttons falling off

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  • #52255
    IA64
    BRONZE Member

    Hello guys, my Beovision TV was hardly used and has been idle for almost 2 years as I’m mostly travelling for work.

    Today, I turned on the TV and started navigating the menu when suddenly the arrows button fall off… I tried to put it back in place but it keeps coming off. Then the volume +- button also fell then the buttons surrounding the arrows fell as well .

     

    I have no idea what’s going on but the remote is like new, hardly used maybe 3-4 times and that’s it.

     

    Anybody knows what’s going on?

    #52256
    Hiort
    BRONZE Member

    Never experienced….

    Dont think you can fix that. You can buy the “electronics part” of the remote as a separate item from B&O. Then you can keep the metal part.

     

    #52257
    Hiort
    BRONZE Member

    Think price is around 180 euro.

    #52258
    IA64
    BRONZE Member

    OK but what’s holding the key in its place? I must be missing something because yesterday the arrow and volume key weren’t attaching to the remote but now i have almost all the lower part that isn’t attaching anymore.

     

    Once a key is out there’s no way it will attach to the remote again which is very unusual for such an expensive unit.

    #52259
    svendsen991
    BRONZE Member

    It should be attached with some pretty strong adhesive if I remember correctly.
    I never experienced it as well.
    Was the remote stored/placed directly in the sun or got exposed to high temperatures in some way?

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