Home Forums Product Discussion & Questions BeoRemote Beoremote one buttons falling off

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  • #52255
    IA64
    BRONZE Member

      Hello guys, my Beovision TV was hardly used and has been idle for almost 2 years as I’m mostly travelling for work.

      Today, I turned on the TV and started navigating the menu when suddenly the arrows button fall off… I tried to put it back in place but it keeps coming off. Then the volume +- button also fell then the buttons surrounding the arrows fell as well .

       

      I have no idea what’s going on but the remote is like new, hardly used maybe 3-4 times and that’s it.

       

      Anybody knows what’s going on?

      #52256
      Hiort
      BRONZE Member

        Never experienced….

        Dont think you can fix that. You can buy the “electronics part” of the remote as a separate item from B&O. Then you can keep the metal part.

         

        #52257
        Hiort
        BRONZE Member

          Think price is around 180 euro.

          #52258
          IA64
          BRONZE Member

            OK but what’s holding the key in its place? I must be missing something because yesterday the arrow and volume key weren’t attaching to the remote but now i have almost all the lower part that isn’t attaching anymore.

             

            Once a key is out there’s no way it will attach to the remote again which is very unusual for such an expensive unit.

            #52259
            svendsen991
            BRONZE Member

              It should be attached with some pretty strong adhesive if I remember correctly.
              I never experienced it as well.
              Was the remote stored/placed directly in the sun or got exposed to high temperatures in some way?

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