Home Forums Product Discussion & Questions BeoMaster Beomaster 5000 & components (Beogram, Beocord & Beocard CD-5500)

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  • #63018
    Barry Maddison
    BRONZE Member

      Hi all,

      Hoping for a bit of guidance with our B&O system!

      We’ve owned the system since the early 90’s and it was in daily use until 2002 when we moved house and we never got it out again as we moved into the digital world 🙁

      The various modules have been stored securely so we decided we’d try playing some records again but perhaps not surprisingly most of the system no longer seems to work!

      The Beomaster fires up and plays the radio but none of the other modules work after connecting them:

      Beogram plays a record but there’s no sound.

      Beocord tray fails to fully extend and there’s no sign of anything happening when you insert a cassette.

      Beogram CD accepts a CD but stops and turns off immediately after displaying ‘Track’

      I guess we’re most interested in the Beogram playing and I’ve tried plugging it into different sockets in the Beomaster in case the Phono socket was faulty but no difference.

      Reading some other posts I guess  we shouldn’t be surprised to be having problems but I’m unsure if this might be a bottomless pit or is there someone I could take the system to for support at a reasonable cost? I’m on the south coast near Portsmouth if that makes any difference. I’m not averse to taking things apart but have no expertise in electronics.

      many thanks, Barry

      #63023
      Peter
      FOUNDER Member

        The Beogram will only work if plugged into the correct socket. It should have a 7 pin DIN plug and the different devices are recognised by the Beomaster through a system called Datalink. It therefore knows what is playing and will switch the signal on from the correct socket. Will have a look to see if I have the manual!

        My B&O Icons: BeoCenter-9500 Beo4 BeovoxBeovision-11BeotimeBeosound-StageBeosound-MomentBeosound-5Beosound-2Beoremote-OneBeoplay-EarsetBeomasterBeolitBeogram-400x Beocenter-2
        #63025
        Peter
        FOUNDER Member

          Have the manual – the 5000 has the ability to use both DIN plugs (the choice for B&O equipment ) but also has RCA sockets – you could test to see if theamp is working aback attaching another device with a line output into the RCA sockets – you could use something like an Amozon eco dot – you need a mini jack to RCA socket lead into the Tape in sockets. Switch to TP and see if it works. Not an awful lot to go wrong in the Beogram – I take it you can hear it playing the record if you listen closely next to the record – that is the stylus is contacting the record – there is a mute circuit but suggest if not used to fixing stuff to get someone who is to looks at it! Is it a radial BG5000 or the later 5005/5500? I had one of these  systems many years ago – worth fixing!

          My B&O Icons: BeoCenter-9500 Beo4 BeovoxBeovision-11BeotimeBeosound-StageBeosound-MomentBeosound-5Beosound-2Beoremote-OneBeoplay-EarsetBeomasterBeolitBeogram-400x Beocenter-2
          #63027
          Barry Maddison
          BRONZE Member

            Have the manual – the 5000 has the ability to use both DIN plugs (the choice for B&O equipment ) but also has RCA sockets – you could test to see if theamp is working aback attaching another device with a line output into the RCA sockets – you could use something like an Amozon eco dot – you need a mini jack to RCA socket lead into the Tape in sockets. Switch to TP and see if it works. Not an awful lot to go wrong in the Beogram – I take it you can hear it playing the record if you listen closely next to the record – that is the stylus is contacting the record – there is a mute circuit but suggest if not used to fixing stuff to get someone who is to looks at it! Is it a radial BG5000 or the later 5005/5500? I had one of these systems many years ago – worth fixing!

            Hi Peter, thanks for your replies. I’ve found the manuals and I have the Beogram 5005 – tbh I’m not sure I could hear the record through the stylus so I’ll double check that. I’ll see if I can try a different way of checking the amp too – will update after a few more checks.

            #63045
            Barry Maddison
            BRONZE Member

              OK, so I can hear music when the stylus is in contact with the record so I think I’ve run out of things I can try myself.

              I’ve found a company called Quality Dream Audio based in Ripe, East Sussex (not too far from me) who are specialists in B&O including repairs so think I’ll be taking my components to them to assess – hopefully someone on here can vouch for them!

              #63048
              AdamS
              GOLD Member

                Quality Dream Audio have an excellent reputation and I have no doubt that they’ll sort everything out for you, but you’re also only just down the A3 from Tim Jarman in Farnborough. To say that Tim has an “encyclopaedic” knowledge of B&O would be to under-state the amount of information in a encyclopaedia!

                You can contact him through his website here if you’d like him to take a look: https://beocentral.com/contact

                #63050
                Barry Maddison
                BRONZE Member

                  Quality Dream Audio have an excellent reputation and I have no doubt that they’ll sort everything out for you, but you’re also only just down the A3 from Tim Jarman in Farnborough. To say that Tim has an “encyclopaedic” knowledge of B&O would be to under-state the amount of information in a encyclopaedia! You can contact him through his website here if you’d like him to take a look: https://beocentral.com/contact

                  Hi Adam, thanks for flagging Tim’s website – although it looks more like a resource for people with quite a high level of tech knowledge and in his FAQs he suggests contacting the B&O network for parts or service.

                  I’ll get in touch with Quality Dream Audio next week to arrange dropping my components off to them.

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