Home › Forums › Product Discussion & Questions › BeoVision › Avant 55 motorised floor stand
- This topic has 5 replies, 3 voices, and was last updated 3 months, 1 week ago by Alonso Zevnick.
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22 August 2023 at 12:28 #48370
Hi, my Avant 55 with motorist floor stand has recently stopped working properly. The screen and floor stand rotation only rotates a few degrees then halts, with a motor sound for a short period and then stops altogether. I was wondering if anyone else had this issue. Many thanks in advance.
23 August 2023 at 06:52 #48371Hi all, to compound things it is now only partially moving the screen on the yellow button, nothing on the <> button or green button! I don’t know if anyone has any experience of trying a hard reboot or uninstall of the Avant to maybe include the floor stand to attempt a reset? Sorry if my issue is not too clear but just wondering if any had a similar experience. Many thanks!
23 August 2023 at 09:25 #48372Hi.
I don’t usually post because I don’t speak English.
But I will share my recent experience.I had the same problem, so I removed the bottom cover and disassembled 2 motor parts.
I found that the puller on the end of the motor was loose and came off easily.
So I found that the motor rotates but the gear doesn’t.I fixed the problem by using a small piece of cloth to hold the puller in place to engage the motor.
I don’t know if it’s the right way, but it works fine.
23 August 2023 at 09:55 #48373Thanks very much for the reply. I did this and all the motors and pullies seem to be working OK and now it rotates the screen on the yellow button in one direction only! It was why I was wondering whether there was a ‘reboot’ or ‘uninstall’ option through the TV! Thanks for taking the time to comment and glad yours got working!
25 August 2023 at 09:17 #48374Hi there, I wondered if you or anyone had an installation guide for the actual stand? I couldn’t find one online as I will try and just reassemble again. Many thanks again.
30 July 2024 at 02:55 #57781Anyone interested in buying a floor stand for Avant 55 which works perfectly? I can only ship it within the US.
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