Beolink 5000 & Beocom 6000 sevice manuals?

26 replies

Hello all Beoaddicts,

does anyone have access to sevice manuals for the above please? :-I

I have a couple of issues with each I need to rectify. Hope someone can help.

Simon

if you become a silver or gold [including a monthly chance on a B&O product: perhaps even a new BL5000 ?]member you can get access to very many manuals including these.
Not sure the service manuals for these are available. The Beocom 6000 is not really that serviceable and is fixed by replacing PCBs which you won't be able to buy. The only service sheet I have for the Beolink 5000 is how to replace the key pad foil, which is pretty obvious! I take it you have problems with the display? This can be replaced and comes as a kit with instructions, I believe. Is there anything in particular you wish to ask?

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beovision-11.png Beovision-11.png
Beotime.png Beotime.png
Beosound-Stage.png Beosound-Stage.png
Beosound-Moment.png Beosound-Moment.png
Beosound-5.png Beosound-5.png
Beosound-2.png Beosound-2.png
Beoremote-One.png Beoremote-One.png
Beoplay-Portal.png Beoplay-Portal.png
Beoplay-Earset.png Beoplay-Earset.png
Beomaster.png Beomaster.png
Beolit.png Beolit.png
Beogram-400x.png Beogram-400x.png
Beocenter-2.png Beocenter-2.png

Peter,

the problem I am having with the BL5000 is that it won't receive "feedback" from equipment ie "no contact". I normally use the BL7000 for programming on my BS7000 and BC9500, but I have just aquired the BL5000 in a "job-lot" of other stuff!!:)

It works fine in both one-way and two-way  comms with each system for normal commands but without two-way I cannot program! There are two pots on one of the boards which I thought might adjust the comms sensitivity, anyone any idea....?

 

The problem with the bc 6000 is it keeps loosing the connection with the base unit, normally when you try to pick up a call........VERY FRUSTRATING!!:(

Normally I can phone out OK, but when I try to receive it either switches off or just looses the base unit.

I have had the software updated to 2.5 at B&O shop as they thought that was the problem. I thought it could be the battery but they convinced me otherwise. I have tested the base with another BC 6000 without problem. Any ideas........?:-I

Hello Simon,

The lack of IR receive in the 5000 is an interesting problem. I have seen a couple with leaky surface mount capacitors on the small PCB which contains the IR receiver, and this caused loss of range, but not a total lack of communication. On another there was liquid damage on the IR receive PCB, and this caused total failure of the IR receiver. The two metal shielded coils with ferrite tuning slugs are used for peaking the tuned circuit of the IR receiver, and should not need adjusting at all. You need an oscilloscope to set these correctly.

The service manual for the beolink 5000 is really only a guide to disassembly and which module to replace, I don't think it contains a schematic of the remote.

With regard to your BeoCom 6000 problem, do you have more than one Beocom 6000 using the same base ? if so does the other one give any problems ?

I am assuming you have a Mark II Beocom 6000, is that true, i.e. its got a socket in the top of the phone if so.

You can buy all the component parts for a BeoCom 6000, in fact I have just repaired one.

Location: Hampshire, England

Hello Keith,

I only have one Beocom 6000 mkI connected to my phone line plus a Beocom 2400. Both are connected through broadband filters just as the phone line comes into the house. I plan to move the BC6000 base unit to a higher position, possibly on the phone extension to see if this helps. It is only at a height of 1200mm at the moment, although the loned one worked fine and this was a markI also.

Any suggestions?

Regards,

Simon

Simon,

I am getting mixed messages from your response, but I think I understand that you have borrowed a BeoCom 6000 and that works OK with your existing base, is that correct ?

If that is correct, then I guess you have a faulty Mark I BeoCom 6000 phone which can be repaired at modest price.

Location: Hampshire, England

Yes you are correct Keith, I did borrow a spare BC6000 to test with my existing base.

Any suggestions where I should take the phone for repair? My local B&O shop or a specialist....?

Simon

Simon,

Well, your local B&O store will certainly repair it for you at their standard price. If you are willing to repair it yourself, we can talk about what you need to do it. You could also upgrade it to a Mark 2 as part of the process for a low cost.

Location: Hampshire, England

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