Posts by delboyuk2508 (archived2)
21 total posts18 results
BEO Moment screen fault
in General Discussion & Questions · Nov 24, 2021 19:25The screen is flashing and the Jukebox is unresponsive see the video in the link. Moment video I would love to know if anyone else has had the same fault and what was the outcome. Derek
Black spot on Moment screen
in General Discussion & Questions · Aug 8, 2021 10:27To remove the back/wooden piece all you need is a credit/debit card push the card down between the wood and metal frame and gently lever the wood on one of the long sides upwards moving around the side as you do it bit b…
Black spot on Moment screen
in General Discussion & Questions · Aug 7, 2021 12:29Hi Thought I would give an update to the "Black Spot" issue we had. I spoke to B & O in Denmark, who flatly refused to supply me a battery, but would only supply to thier registered engineer the total cost would be aroun…
Black spot on Moment screen
in General Discussion & Questions · May 11, 2021 06:35BEO apparently WILL NOT under any circumstances release a battery to me, they will only supply to a recognised service engineer to fit at great expense when the job only takes a couple of minutes. Does anyone know where …
Black spot on Moment screen
in General Discussion & Questions · Apr 24, 2021 11:47Many thanks, brilliant video, it looks easy once ive sourced the correct battery. Cheers Derek
Black spot on Moment screen
in General Discussion & Questions · Apr 24, 2021 08:01[quote user="Fansastic"]You need a special tool to get the wooden pannel out. Go to a dealer for support. [/quote] Does anyone know where I can get the special tool to get the wooden panel out?
Black spot on Moment screen
in General Discussion & Questions · Apr 23, 2021 13:26That sounds plausable, now does anyone know how to get access to the battery?
Black spot on Moment screen
in General Discussion & Questions · Apr 23, 2021 11:36Its not a phone it is a streaming audio system, unless I am missing something?
Black spot on Moment screen
in General Discussion & Questions · Apr 23, 2021 10:06Hi We have a Bang & Olufsen Moment, and recently I have noticed a black spot appearing on the screen after it has been on for a while (a couple of hrs), it is slightly smaller than 1 cm in diameter, there is no problem w…
B & O Moment drops network connection (I think)
in General Discussion & Questions · Oct 11, 2020 10:06Thanks for the detailed reply. I did what you said, downloaded a wifi analyzer, ran it by the Moment and all seemed OK, I have rebooted the router which has changed the channel, I will monitor it and see what happens.
B & O Moment drops network connection (I think)
in General Discussion & Questions · Oct 10, 2020 12:54I'm sorry I don't understand what you are saying. here is what I think is the signal route: Jukebox connected by wifi to router, soundheart connected by ethernet cable to powerline adaptor downstairs in living room, powe…
B & O Moment drops network connection (I think)
in General Discussion & Questions · Oct 9, 2020 13:55It just dropped the connection again, I logged into my router and saw that the jukebox was not connected wirelessly to our wifi. Once I had reconnected it refreshed the router page it then appeared in the wireless sectio…
B & O Moment drops network connection (I think)
in General Discussion & Questions · Oct 3, 2020 10:40did a ping test this morning and all seems fine, when the problem is there I will do it again and see which one is not communicating. Thanks for the advice.
B & O Moment drops network connection (I think)
in General Discussion & Questions · Oct 2, 2020 18:22Well thought it was ok but it is still playing up I have tried various ways to get it to work and it is only after reconnecting the network does it start working again it seems like the jukebox is not communicating with …
B & O Moment drops network connection (I think)
in General Discussion & Questions · Sept 28, 2020 13:49Nah they are just plug n play. Since swapping them over everything seems to be behaving at the moment, it could be that they have reset themslves when I unplugged them and plugged them back in. I will post back in a coup…
B & O Moment drops network connection (I think)
in General Discussion & Questions · Sept 27, 2020 10:17Unfortunately we don't do Apple products here its either Android or PC, is there another tool I can try?
B & O Moment drops network connection (I think)
in General Discussion & Questions · Sept 26, 2020 13:34Unfortunately thats not practical hence the powerline adaptors, I have swapped them for now will wait and see what happens.
B & O Moment drops network connection (I think)
in General Discussion & Questions · Sept 26, 2020 10:03Hi Every so often I turn on our Moment and whatever I want to listen to keeps "pulsing" and no sound comes from speakers, I remove the back and reconnect to the network, sometimes this works and we are back to normal. So…