Posts by david coyne (archived2)
151 total posts129 results
SoundSmith Stylus- SMMC1 or The Voice? Any Advice please?
in General Discussion & Questions · Aug 29, 2021 05:06Hello Comrades Greetings from Lockdown! I need to replace a broken stylus which is currently a SMMC1. I shall have this repaired as a spare. My question is will I hear a difference between a SMMC1 or 'The Voice' stylus? …
A pleasant pondering...
in General Discussion & Questions · Feb 24, 2019 00:28Hi John I trust you're well. I have a mark 1 Avant- and generally I've been very happy with it. It did have some components replaced after a year but nothing significant. The picture is really lovely, the sound great. Wh…
Is buying B&O today a sound investment?
in General Discussion & Questions · Dec 31, 2018 00:03HI I'll preface my reply by saying I've had endless software problems for years now.. I'll agree and say I think the speakers are great.The old music systems if you are not relying on software updates are also great. I w…
Further Software problems AVANT and multi room
in General Discussion & Questions · Dec 30, 2018 23:29Hi Yendys At least you received a reply, some two months on after sending an email to BeoCare, positing on their facebook page and sending a message via messenger, I've received no reply at all. What used to be a premium…
Further Software problems AVANT and multi room
in General Discussion & Questions · Dec 15, 2018 04:22Hello For over two years now I'm been plagued by software problems with my various bang and olufsen products, including the beosound 5, moment , beoplay 1. This necessitated various correspondence with Denmark. After mul…
Poll: Has your Avant failed ?
in General Discussion & Questions · Dec 1, 2018 23:12Yes, mine had to be replaced after about 15 months. I now have issues where if i have the avant and core (as audio master) and use multi room music cuts in and out on the avant and speakers directly connected. Appears a …
Can someone please unlock my very long post about the issues I’m having...
in General Discussion & Questions · Nov 4, 2018 03:52Lots of multi room issues? My system is no longer useable and has been this way for a few days now. Seems the great software team at B&O have done it again! Why is this just so difficult? Impy has rendered everything use…
Ongoing Software Issues driving me to a Psychosis and return of my products
in General Discussion & Questions · Nov 3, 2018 22:27Hello Comrades Recently I returned my moment for a refund, after 18 months of nothing but trouble. Only for a a couple of months did it work properly displaying correct artist tiles and album artwork. This was after inst…
B&O Australia and New Zealand under new management
in General Discussion & Questions · Oct 1, 2018 05:11Yes, seems all stores in Australia are closing and may/ will reopen/ relaunch at some point. I think its fair to say it has been a bit of a mess for Bang & Olufsen in Australia. I feel sorry for some the very good staff …
Moment and new B&O App
in General Discussion & Questions · Jun 25, 2018 09:44Evening Colleagues Some months ago I reported on several issues with my Moment and in particular issues I was experiencing with DLNA via QNAP. Months on after chatting with XXX and XXXXX from B&O in Denmark we thought we…
Latest B&O App Update and Strange Moment behaviour
in General Discussion & Questions · Mar 30, 2018 00:53Happy Easter This morning I downloaded the latest update of the B&O App. The update that was supposed to fix the 'no product' message appearing and rendering the app useless. Instead of fixing the issue (which previously…
No cover art with Deezer using B&O app - SOLVED!
in General Discussion & Questions · Mar 21, 2018 08:07Hi Im still having the 'no artwork' issue on my system using the App. Its Wednesday evening Sydney time. Regards David
No cover art with Deezer using B&O app - SOLVED!
in General Discussion & Questions · Mar 21, 2018 08:06Hi It's not fixed on my system (Wednesday evening Sydney time). I'm now not getting artwork either, rather a black area where artwork should be. Im using the beta software. Regards David
Ongoing Software problems- letter to CEO/ BeoCare NO RESPONSE
in General Discussion & Questions · Jan 3, 2018 09:48Thats probably a fair and honest response Lee. Happy New Year to you. P.s The Beocentre 2 I bought from you all those years ago is still working beautifully (as a standalone radio/ cd player)
Ongoing Software problems- letter to CEO/ BeoCare NO RESPONSE
in General Discussion & Questions · Jan 3, 2018 09:22Are you suggesting i have mental health problems LOL :)
BeoSound Moment & MoodWheel
in General Discussion & Questions · Jan 3, 2018 09:08My reply to B&O on very similar issues: Dear XXX Thank you for your response and may I take this opportunity to wish you a Happy New Year. I must say I'm a little disappointed by your response or the response the CEO req…
BeoSound Moment & MoodWheel
in General Discussion & Questions · Jan 3, 2018 09:07No, youre not- i have significant issues with the mood wheel and wooden wheel- please see my post on Software Issues.
Ongoing Software problems- letter to CEO/ BeoCare NO RESPONSE
in General Discussion & Questions · Jan 3, 2018 09:04My Response to B & O below: Dear XXXXXX Thank you for your response and may I take this opportunity to wish you a Happy New Year. I must say I'm a little disappointed by your response or the response the CEO requested yo…
Ongoing Software problems- letter to CEO/ BeoCare NO RESPONSE
in General Discussion & Questions · Jan 3, 2018 08:55So an update, I did receive a reply from Denmark, which I have pasted below: Subject Compliments and Constructive comments re Bang& Olufsen. Response By Email (xxxxxxxxxxx) (21/12/2017 11.30 AM) Dear Mr David Coyne, We a…
Ongoing Software problems- letter to CEO/ BeoCare NO RESPONSE
in General Discussion & Questions · Dec 19, 2017 10:18Seriously,you doubt i'll receive a reply? Id like to believe they'd like to do the right thing and at the very least thank me for the time it took to construct the feedback.