No cover art with Deezer using B&O app - SOLVED!

28 replies

Hi, I notice exactly the same as Mbolo01.

I have complained to Beocare this problem. I hope all of You will complain to Beocare so the problem get solved soon.

/Martin

Martin wrote:

I hope all of You will complain to Beocare som the problem get solved soon

I have reported the issue in the beta track context.

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
Got a message that this indeed is a Deezer issue and will be solved on Monday.

Fingers crossed.

Location: Sweden

My B&O Icons:

Beovision-11.png Beovision-11.png
Beosound-Emerge.png Beosound-Emerge.png
Beoremote-One.png Beoremote-One.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A1.png Beoplay-A1.png

Hiort wrote:
Got a message that this indeed is a Deezer issue and will be solved on Monday.

Unfortunately it has not been solved.

 

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
mbolo01 wrote:

Unfortunately it has not been solved.

BS Moment, BL 18, BL 19, A6, M5, A1, H5

Noticed that...🙁

Location: Sweden

My B&O Icons:

Beovision-11.png Beovision-11.png
Beosound-Emerge.png Beosound-Emerge.png
Beoremote-One.png Beoremote-One.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A1.png Beoplay-A1.png

Hi all

Deezer was delayed with their fix and couldn't deploy Monday. I'm in contact with them and their new rollout time is tomorrow. I'm sorry for the delay. 

Br

Thomas Andersen, Bang & Olufsen

 

Hi all

Deezer didn't make the release monday as expected. I have been in contact with them and they promise to roll out tomorrow. Sorry for the delay. 

Br

Thomas Andersen, Bang & Olufsen

Hi Thomas,

Great Thanks for the fast fix from B&O regarding this issue. We dont want another "Beosound 5-spotify" thing with Deezer-integration in B&O:s products.

Best Regards
Martin

Hi

It's not fixed on my system (Wednesday evening Sydney time). I'm now not getting artwork either, rather a black area where artwork should be.

Im using the beta software.

 

Regards

 

David

Hi

Im still having the 'no artwork' issue on my system using the App. 

Its Wednesday evening Sydney time.

 

Regards

 

David

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