Hey all,
I work for a medium size retailer in Australia.
We utilise Beosound Levels at 6 of our stores, and have about 15 Levels across them. Unfortunately, we have been having consistent issues with connections and music from these speakers.
Specifically, loud pops or static will play from the speakers, with music cutting in and out, or straight up refusing to play.
Some speakers are on ethernet, most are on wi-fi. This is an issue unique to our Level speakers, we have some networks with Beosound 2’s and they are near issueless.
B&O support have routinely suggested it may be an issue with mesh networking (which we do not use, we do use Access Points though) or an issue with airplay connectivity/the B&O app.
Is this a common issue with the Levels? Is there something I’ve overlooked to get these speakers to be functional? These speakers look and sound amazing when they work but are such a pain to get working well.
Any advice would be heavily appreciated.
Thanks.
.
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