Home Forums Product Discussion & Questions BeoGram Beogram 4002, clack, scratch sound

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  • #48789
    Renfield
    BRONZE Member

      Hello everyone ,

      I have a Beogram 4002 in very good condition, all the meckanic parts work perfectly and the sound reproduction is brilliant!

      Unfortunately a clack, scratch sound ramdomly comes back at least once every LP side.

      As amplifier I use a Beomaster 4400 which otherwise works perfectly both with my Tape cassette deck and for playing from my computer. (tape 1 and 2)

      Has anyone heard about this problem?

      Kindest regards

      Mats

       

      #48790
      Mark-sf
      BRONZE Member

        While I have not heard of this issue, there are some questions that can narrow it down.

        1. Does the sound occur only on one channel?
        2. Does the sound vary with volume; for example, if the volume is turned way down is the sound soft?
        3. Does it occur at the same position on the record or randomly?
        4. Are you using the DIN or RCA jacks?
        5. Have you tried cleaning or replacing the two trimmers R112/212?
        #48791
        Dillen
        Moderator

          Is the clack and scratch sound coming out of the speakers or from the Beogram?

          Martin

          #48792
          Renfield
          BRONZE Member

            Hello,

            I don’t know, the only thing I’m sure of is that I do not hear te sound when I play anything else than the Beogram 4002.

             

            Kindest

            Mats

            #48793
            Renfield
            BRONZE Member

              Reply to Mark-sf

              On 1, 2, No!

              3. Randomly

              4. I’m using DIN, that’s what my my Beomaster 4400 has

              5. What is  R112/212?

              Kindest regards

              Mats

              #48794
              Renfield
              BRONZE Member

                Could it be the DIN contact on the Beomaster 4000?

                 

                Kindest regards

                 

                Mats

                #48795
                Dillen
                Moderator

                  Can you hear the sounds also if you play a record with the Beomaster turned off or its volume at zero?

                  Martin

                  #48796
                  Mark-sf
                  BRONZE Member

                    Reply to Mark-sf On 1, 2, No! 3. Randomly 4. I’m using DIN, that’s what my my Beomaster 4400 has 5. What is R112/212? Kindest regards Mats

                    Mats, For the sound to come from both your speakers but not be controlled by your volume control is highly unusual and could only occur if the act of playing a record was injecting/disturbing the power amp section of your 4400 directly. I would ask that you try playing a few records with the volume full down and then trying again with the DIN cable unplugged and report your results.

                    As to R112/212 there are adjustable resisters (trimmers) that are accessed via a screwdriver through the bottom labeled Phono L & R.

                    #48797
                    Renfield
                    BRONZE Member

                      I will try that.

                      I get back to you soon.

                      Kindest

                      Mats

                      #48798
                      Renfield
                      BRONZE Member

                        No, then I don’t hear anything.

                        Kindest

                        Mats

                        #48799
                        Renfield
                        BRONZE Member

                          Hello,

                          Only when I listen to the Beogram 4002.

                          Kindest regards

                          Mats

                          #48800
                          Renfield
                          BRONZE Member

                            I will try that, thanks for the suggestions. I will get back to you when I have tried them.

                            Kindest regards

                            Mats

                            #48801
                            Renfield
                            BRONZE Member

                              No,

                              Kindest

                              Mats

                              #48802
                              Dillen
                              Moderator

                                Could it be a static discharge from the record/platter/surround?
                                Has the platter been cleaned with anything other than a soft cloth?

                                Martin

                                #48803
                                Renfield
                                BRONZE Member

                                  Hello Martin,

                                  How should I clean the platter?

                                  Kindest regards

                                  Mats

                                  #48804
                                  Renfield
                                  BRONZE Member

                                    Should I only use a soft cloth then, any specific cloth?

                                    Kindest regards

                                    Mats

                                    #48805
                                    Renfield
                                    BRONZE Member

                                      specific material I meant 😉

                                      Mats

                                      #48806
                                      Dillen
                                      Moderator

                                        You don’t have to clean the platter now.
                                        It’s just that, if the platter was cleaned at some point, its coating may have been damaged.
                                        Many owners, – particularly of the type 59xx decks, wash their platters or use
                                        solvent-based cleaning products to make the platter shiny.
                                        It may look nice, but the coating has then been washed away and the platters static discharging properties will have been ruined.
                                        This will cause problems with static electricity, that charges up on the record from airs friction. In severe cases you can see “lightning”-type sparks from the record to surrounding chassis metal in a dark room.
                                        The platter should not be shiny. Cleaning should only be done with a soft cloth

                                        Martin

                                        #48807
                                        Renfield
                                        BRONZE Member

                                          Great thanks,

                                          I will follow your instructions.

                                          I get back to you later on.

                                          Kindest regards

                                          Mats

                                          #48808
                                          matador
                                          Moderator
                                            • Paris France

                                            In severe cases you can see “lightning”-type sparks from the record to surrounding chassis metal in a dark room.

                                            Please Dillen, be gentle with new members. You don’t have to be “that” scary, Freddy-len!
                                            😉

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