Thank you!

[Steve at Sounds Heavenly]

Hi Beoworlders,

I want to offer a huge THANK YOU to all of you in the B&O community for your patience in recent months. As you may know, I had to take some time off work to care for a member of my family who has been unwell, so I wasn’t able to offer overseas shipping for a while. Happily, things are improving for my family, so I am now able to offer support to European and UK B&O owners again. Please feel free to get in touch via my sponsor link at the foot of this page with any B&O connection questions!

(Admins, please feel free to delete this post if it isn’t allowed).

Kind regards, Steve.

[YannChris]

Hi Steve,

Great to hear that things are getting better for you.

And happy that you can ship overseas again.

Kind regards,

Yann.

[Steve at Sounds Heavenly]

Thanks Yann!

Kind regards, Steve.

[Millemissen]

Great – I hope that also means that your family member is doing better!

—

Now just wondering, how deliveries from the UK to countries in the EU  will be handled – concerning duty, taxes etc.
Would be great to hear about the experience from your EU costumers – often post from the UK also takes longer nowadays than before.

MM

[XavierItzmann]

Dear Steve,

I have been patiently waiting for several months for you to offer delivery to the US, and I am dismayed to hear it remains unavailable.

Cheerio,

[Steve at Sounds Heavenly]

Hi Xavierltzmann,

Sorry I can’t ship to the US at the moment.  Whilst my family situation is improving, this isn’t fully resolved and I am having to take extra time out from work to take care of my family.  Please remember that I am just one person, with a finite amount of time.

My passion is supporting the B&O community and helping to keep B&O products alive, but I can’t support every B&O owner in the whole world by myself.  For this reason, I am offering support and cables to B&O fans in the United Kingdom and Europe at the moment, with the hope that in the future I may be able to expand this further (depending on the health of my family).

Whilst your cables are important, I apologise that I must put my family’s health first, so I am not currently offering shipping outside Europe.

 

Hi MM,

Thanks for your kind words!  Yes, things are improving at home and my family member is recovering.

I am trying a new shipping option that appears to be faster and more reliable than those offered previously for delivery to Europe.  I will update you on delivery times once I have some data in the next few days.  At the moment, customs duty does still need to be paid when items from UK are delivered to the EU, but I am looking to see if there is a way to pre-pay these fees.

Thanks for your patience and support.

Kind regards, Steve.

[Author]

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