That I understood but it’s the version. Not the build number. Last Beta was 2.5.3 (141)

the BL28’s latest are on 3.5.3(131)

in the about tab you kind see more info Login to view image

FYI....

I'm currently on 2.5.5(1034) on the Mozart (Theatre) Beta programme.

I did not personally experience any issues on 2.5.3 when testing.

When did it roll out? Beo betas are odd and irregularly available,

cant trigger the update and subscribed to beta too…

Its difficult to understand. I have for a long-time selected Beta-user on the App for the Products I have....but nothing note-worthy happened.

I suspect I initially had "the wrong products" with the focus on I believe on early Mozart products. Then one day, I recieved a B&O satisfaction survey and an invite to join the Beta-programme proper. The feedback method is a rather tedious and difficult to understand product page but B&O do send automated emails indicating imminent downloads and to test the system. You can report bugs, hang-ups and suggest improvements etc.

I am currently on 3 Beta programs: Mozart, ASE and Halo. The updates are coming thick and fast and my products are typically getting software minor updates 1 to 2 times a week.

I think the Beta Development team are working full-on trying to fix bugs across the product board. My experience is that these updates don't seem to be obvious to my system and testing has not really exposed any problems (A lot of this is what you have equipment-wise, how you use it and to a large degree use multiroom)

@c-larsen, thanks for the power cycle recommendation.

Just so you know, this PUC non-response issue has happened to me again, and this time on both of my Theatre's.

Power cycling has fixed it for the moment.

That said, this type of recurring issue isn't really very acceptable, for the record.

 

@Sandyb

The support team got back to me - after the post with the power cycle recommendation from c-larsen.
Basicly they told me the same.

Afterwards I suggested that such a recommendation ought to be part of the update notes….so that people affected know of the workaround.

And yes, I agree with you.
They ought to have more focus on fixing that bug.

MM

I agree, issues like this should not happen. Unfortunately this particular bug slipped through our testing as it only happens after every 25-30 days.

Good news is that the bug is already fixed and the fix is part of version 2.5.5 which is now in beta. So no more power cycling should be required going forward.

 

Good news, but why is it so unreliable to get beta updates? As mentioned before the 2.5.5 doesn’t show up even with beta activated in the settings?

Also a lot of issues with getting the BL28 to receive beta updates. They usually have to be separated to get bèta’s and the paired again to stereo after.

@syrianos82 there are different stages of a beta roll-out. Open beta is the last stage and 2.5.5 is not there yet. I expect it to reach it shortly though. Once that happens it should become available.

Regarding BL28 this is actually something that needs to be updated in the B&O app to allow to enroll two products in a stereo pair. I pass you feedback to the team developing the app.

 

hi There

 

Just had notification of Theatre update to 2.5.3

 

Other than the bug that makes the PUC occasionally inoperable pending a mains reset - it works ok.

If I update will it lose all the settings as some have reported - and is it worth the update given the update list seems to only offer spotify and tidal updates which dont interest me?