Customer Service, Bang & Olufsen [1/21/2009 12:57:00 PMCET]

[#4178] The chatroom is now open

 

Customer Service, Bang & Olufsen [1/14/2009 2:01:00 PMCET]

[#4177] The chat room will close down in a few minutes

 

KALYAN BANERJEE, India [1/14/2009 1:51:00 PM CET]

[#4176] TNX, I AM CLOSING THE CHAT. WILL WAIT FOR UR MAIL. IF QUARY PL MAIL OR PH # +919836544755

 

Customer Service, Bang & Olufsen [1/14/2009 1:50:00 PMCET]

[#4175] Answer to post #4174

Thank you for this information

 

KALYAN BANERJEE, India [1/14/2009 1:49:00 PM CET]

[#4174] BEOCENTER 2 AUDIO MASTER WITH OUTSTANDING FM TUNER WITH CD DRIVE AND OPTIONAL DVD

 

Customer Service, Bang & Olufsen [1/14/2009 1:47:00 PMCET]

[#4173] Answer to post #4172

Do you have the type number for the BeoCenter 2?

 

KALYAN BANERJEE, India [1/14/2009 1:46:00 PM CET]

[#4172] TNX, PL SEND THE MAIL USERGUIDE FOR BOTH BeoCenter 2 and BeoLab 3 AT hac_kol@yahoo.com. BY, GOOD DAY

 

Customer Service, Bang & Olufsen [1/14/2009 1:45:00 PMCET]

[#4171] Answer to post #4170

I regret that you are not satisfied with quality of my answers.

 

KALYAN BANERJEE, India [1/14/2009 1:42:00 PM CET]

[#4170] YES, U CAN SEND IT USERGUIDE FOR BOTH. UR RESPOND QLTY IS NOT UPTO THE MARK AS PER B& O . I AM NOT AT ALL SATISFY

 

Customer Service, Bang & Olufsen [1/14/2009 1:41:00 PMCET]

[#4169] Answer to post #4168

Is it the user guide for BeoCenter 2 and BeoLab 3 you are asking for? I can send it by email to you.

 

KALYAN BANERJEE, India [1/14/2009 1:40:00 PM CET]

[#4168] THANKS FOR SOFT HEARING. CAN U SEND ME MAIL FOR 'BEOCENTER 2 WITH BEOLAB 3. DRW ROOM IS 600 SQ FT KALYAN

 

Customer Service, Bang & Olufsen [1/14/2009 1:38:00 PMCET]

[#4167] Answer to post #4166

This was an answer for another request

 

KALYAN BANERJEE, India [1/14/2009 1:37:00 PM CET]

[#4166] WHICH WEBSITE SHOULD I WRITE

 

Customer Service, Bang & Olufsen [1/14/2009 1:36:00 PMCET]

[#4165] Answer to post #4161

May I ask you to write to us through the website and "Contact us" as I would have to investigate this further.

 

KALYAN BANERJEE, India [1/14/2009 1:36:00 PM CET]

[#4164] THANKS FOR SERENETA. I WANT TO BUY 'BEOCENTER 2 WITH BEOLAB 3. IS IT COMPITABLE? MY DRW ROOM IS 600 SQ FT

 

Customer Service, Bang & Olufsen [1/14/2009 1:34:00 PMCET]

[#4163] Answer to post #4162

The dealer always has to check if a fault is covered by the warranty. But I would believe that it is.

 

KALYAN BANERJEE, India [1/14/2009 1:32:00 PM CET]

[#4162] I WANT TO MEAN YOU ARE NOT REGRET AT ALL FOR THE FAULT, YOU R TELLING IT CAN HAPPEN ANY TIME. IT HAS ONLY ONE VISIBLE BUTTON & 'OK' BUTTON U HV 2 USE MAXIMUM TIME

 

Gerd Gerasch, Germany [1/14/2009 1:31:00 PM CET]

[#4161] How must connect "Beovision 8-32" with "Beocord V6000" and "DVD2". I want to copy a film from Camcorder to V 6000. Then from the V 6000 to the hardware of DVD2, after this to get a DVD. Must I program also the BEO4, when yes, what I must do?

 

Customer Service, Bang & Olufsen [1/14/2009 1:30:00 PMCET]

[#4160] Answer to post #4159

I am not sure that I understand your question?

 

KALYAN BANERJEE, India [1/14/2009 1:29:00 PM CET]

[#4159] ABOUT SERENATA I WANT TO KNOW B&O HAS NO OBLIGATION ABOUT THEIR PRODUCT GUARENTEE. JUST WRITE YES OR NO

 

Customer Service, Bang & Olufsen [1/14/2009 1:28:00 PMCET]

[#4158] Answer to post #4157

I regret to hear that you have not been able to use the sw. The dealer will have to check if it is covered by the guarantee.

 

KALYAN BANERJEE, India [1/14/2009 1:26:00 PM CET]

[#4157] I HAVE ALREADY TRIED OUT, BUT COULD NOT ABLE TO DO. SHOULD I PAY ANYTHING FOR REPAIR CHARGE

 

Customer Service, Bang & Olufsen [1/14/2009 1:24:00 PMCET]

[#4156] You have to use the software from the cd you received at purchased.

 

KALYAN BANERJEE, India [1/14/2009 1:23:00 PM CET]

[#4155] HOW CAN I TRANSFER DATA ( PHONE BOOK, MUSIC, VIDEO, SMS ) IN COMPUTER. I WANT A BACKUP BEFOR HANDOVER

 

Customer Service, Bang & Olufsen [1/14/2009 1:21:00 PMCET]

[#4154] Answer to post #4152

We cannot see why this should happen again since it is not a known error

 

KALYAN BANERJEE, India [1/14/2009 1:21:00 PM CET]

[#4153] REPAIR IS FREE OF COST. WHAT IS THE VALUE GUARENTEE.

 

KALYAN BANERJEE, India [1/14/2009 1:20:00 PM CET]

[#4152] IF I WILL REPAIR THROUGH YOUR DEALER, IS THERE ANY CHANCE OF REPET PROBLEM

 

Customer Service, Bang & Olufsen [1/14/2009 1:19:00 PMCET]

[#4151] Answer to post #4148

it is probably not the first complaint, but there is no general problem with the OK button

 

Christina, Denmark [1/14/2009 1:18:00 PM CET]

[#4150] K - thx

 

Customer Service, Bang & Olufsen [1/14/2009 1:17:00 PMCET]

[#4149] Answer to post #4146

Please write in English in the chat room

 

KALYAN BANERJEE, India [1/14/2009 1:17:00 PM CET]

[#4148] SO IT IS A FIRST COMPLAIN IN SERENATA IN THE EARTH.

 

Customer Service, Bang & Olufsen [1/14/2009 1:17:00 PMCET]

[#4147] Answer to post #4144

No it very difficult to estimate the life span of a battery since it depends on the usage.

 

Gerd Gerasch, Germany [1/14/2009 1:16:00 PM CET]

[#4146] Wie müssen ein Videogerät "Beocard V6000" mit einem FS-Gerät "Beovision 8-32" und einem DVD2-Player angeschlossen werden.Ich möchte von einem Camcorder Filme auf den V6000 überspielen.Danach vom V6000 auf die Festplatte des DVD2 kopieren um eine DVD brennen zu können.Wie muß weiterhin die Fernbedienung "Beo4" programmiert werden?

 

Customer Service, Bang & Olufsen [1/14/2009 1:16:00 PMCET]

[#4145] Answer to post #4143

We are not familiar with this particular problem with the Serenata.

 

Christina, Denmark [1/14/2009 1:16:00 PM CET]

[#4144] We have two chargers so it must be the batteries then. Is there a limit on how it normally works?

 

KALYAN BANERJEE, India [1/14/2009 1:15:00 PM CET]

[#4143] I WILL HAND OVER IT B & O DEALER. I WANT TO KNOW IS IT A STANDARD PROBLEM. IF IT IS A STANDARD PROBLEM THEN WHY I SPEND MONEY IN B & O? PLEASE CLARIFY.

 

Customer Service, Bang & Olufsen [1/14/2009 1:14:00 PMCET]

[#4142] Answer to post #4140

Okay. It can either be the battery or the power supply for the charger that is defective. You will have to bring the telephone to the nearest Bang & Olufsen shop for repair.

 

Customer Service, Bang & Olufsen [1/14/2009 1:13:00 PMCET]

[#4141] Answer to post #4139

We are sorry to hear that you have problems with the Serenata. You will have to go to the dealer in HK for repair help of the Serenata

 

Christina, Denmark [1/14/2009 1:12:00 PM CET]

[#4140] They just shut down...

 

KALYAN BANERJEE, India [1/14/2009 1:12:00 PM CET]

[#4139] I BOUGHT SERENETA MOBILE FROM YOUR HK DEALER. THE PROBLEM WITH OK BUTTON. OK BUTTON IS NOT WORKING ATAL. WHAT TO DO, IS IT A STANDARD PROBLEM. SEEKING YOUR HELP.

 

Customer Service, Bang & Olufsen [1/14/2009 1:12:00 PMCET]

[#4138] Answer to post #4137

Do they shut down or show low battery

 

Christina, Denmark [1/14/2009 1:11:00 PM CET]

[#4137] Ok. We have 2 phones - about 5 years old - but it seems as though they aren't functioning right anymore. If they have been out of the station for more than one hour, they aren't working - they simply seem as though they are out of battery. That can't be right...?

 

Customer Service, Bang & Olufsen [1/14/2009 1:08:00 PMCET]

[#4136] Answer to post #4135

Yes but in English please.

 

Christina, Denmark [1/14/2009 1:06:00 PM CET]

[#4135] Spørgsmål omkring Beocom 6000, kan de besvares her?

 

Customer Service, Bang & Olufsen [1/14/2009 1:02:00 PMCET]

[#4134] The chat room is now open

 

Gerd Gerasch, Germany [1/7/2009 2:03:00 PM CET]

[#4133] Geräte: FS Beovision8-32Fernbed.Beo4DVD 2 und Videoger.V6000. Ich möchte von einem Camcorder einen Film auf den Beocard V 6000 überspielen.Danach vom V 6000 auf die Festplatte des DVD 2 überspielen um eine DVD brennen zu können.Wie muß der DVD2 u.die Beo4 programmiert werden?

 

Customer Service, Bang & Olufsen [1/7/2009 1:30:00 PMCET]

[#4132] Answer to post #4131

We have to keep the language in English in the chatroom, and I therefore answer in English. BeoLab 6000 has a built-in amplifier, and can be used with other products if the product you connect it to has a socalled volume regulated line output.

 

Uwe Braun, Germany [1/7/2009 1:22:00 PM CET]

[#4131] Hi,benötige ich einen besonderen fremden Verstärker (z.B. von Panasonic), wenn ich diesen mit meinen Beolab 6000 Lautsprechern verbinde? Gibt es etwas Spezielles zu beachten, weil es ja Aktiv-Lautsprecher sind?

 

Customer Service, Bang & Olufsen [1/7/2009 1:01:00 PMCET]

[#4130] The chatroom is open. We wish you all a happy new year.

 

Customer Service, Bang & Olufsen [12/17/2008 2:10:00 PMCET]

[#4129] The chatroom will now close

 

Coolskin wrote:

The BS3200 in our home is one of the first models. The harddrive does make some noise in between songs. I can hear this because the unit is placed on ear level 50cm near my seat.

 

Ahh, yes!  Last year, as I was seeking to upgrade from our BS2300 to something more easily compatible with our BeoPort, BL2000 and BL3500, I visited the dealer to find that the BS3000 had been discontinued and was no longer available.  

Having replaced many a hard disk at home through the years to get quieter ones, and cognizant of the fact that most drives grow noiser as they age, I questioned the dealer's assurance that disk drive noise was a non-issue.  I lurked around the beoworld forum archives and searched high and low and only once did I find a comment with regard to drive noise... seemed to be not much of an issue.  

Still, my discomfort with the BS3200's hdd remained.  

In any case, I was fortunate to find... a BS3000 in its box that someone had kept stored for some reason.  It is several years old but came pristine and has served us well for half a year now.

Anyway, I find it interesting that I never found your post, until now, and that it confirms my earlier fears, by mere happenstance, as I was looking for info on Beoline 2-line for Becom 1.

With the new BeoLounge the chat function of Bang-olufsen.com contact site is terminated.

Too bad if you ask me.

But you can still enjoy the gathered chat listings of long ago... here on Beoworld.org