Good day,
My father in law has a Beovision 7-40 which is connected to a Beolab 7 speaker system. We have connected the Apple TV4K to a Nedis HDMI extractor. The extractor gives 3.5 mm jack audio out which is connected to RCA red and white(L/R) and HDMI cable which is connected to the TV with a HDMI to DVI adapter. We connected the RCA audio cables to the AV4 inputs on the TV.
Now the problem is that we get a quality picture but no audio. I’ve tried using the RCA cables to a smartphone and playing music on the AV4. That works. I can then see the Apple TV menu and listening to music from my phone.
The Nedis extractor works on other TV’s in the house.
Tried setting the audio from the Apple TV to Stereo. Did not work. I am not sure how to fix this.
Can you help me?
Thank you!