Beosound Moment help please

in General Discussion & Questions · Oct 29, 2020 08:37 GMT

I removed the back panel of the jukebox and completely disconnected the battery. I left it alone for 24 hours, so all residual power could drain. As soon as I connected the battery, the same flickering grey screen appear…

Beosound Moment help please

in General Discussion & Questions · Oct 28, 2020 12:56 GMT

should i leave the jukebox docked in the soundheart? or make sure it is completely separated from it during power down?

Beosound moment jukebox problem.

in General Discussion & Questions · Oct 28, 2020 12:54 GMT

How long did it take for the battery to discharge? did you just leave it off the soundheart, or did you power down the soundheart and leave the jukebox docked?

Beosound Moment help please

in General Discussion & Questions · Oct 28, 2020 12:31 GMT

Thanks. I've left the jukebox off the main unit for almost 24 hours now, and it still displays the pulsing grey screen when I dock it to the soundheart. How long does it take for the jukebox battery to run down to 0%, as…

Beosound Moment help please

in General Discussion & Questions · Oct 27, 2020 11:53 GMT

So the adapter cable arrived and I was able to complete the setup process. When it got to the main menu it informed me that there was a firmware upgrade available and I selected to upgrade. It seemed to go through the fi…

Beosound Moment help please

in General Discussion & Questions · Oct 25, 2020 17:29 GMT

I've ordered an adapter that will "fool" the Beosound Moment into thinking that wired speakers are connected to it, so hopefully this will allow the first time set up to progress beyond the speaker stage. It's an adapter…

Beosound Moment help please

in General Discussion & Questions · Oct 23, 2020 19:56 GMT

Just got a beosound moment. I'm trying to connect to my non B&O amp using the RJ45 to phono cable, and during first set up, I select the wired speakers option, but the Moment says it cannot detect the wired speakers. So …