Posts by Kim_berly (archived2)
11 total posts10 results
Online purchase nightmare
in General Discussion & Questions · Oct 19, 2016 20:39Hi All, Just an update. After almost 3 weeks, we finally got a response from the ecom department about they order. They said they'll contact UPS to get it sorted - hopefully everything will go well from here. We're very …
Online purchase nightmare
in General Discussion & Questions · Oct 17, 2016 02:23@Marcello. I'm quite sure it's the same situation here, except you were dealing with a much responsible seller. @jk1002 We will continue to email to the support in Denmark as well as posting on Instagram.
Online purchase nightmare
in General Discussion & Questions · Oct 16, 2016 02:12@jk1002. I did notice the inconsistent information on their website. For such a big company, you think they would update it regularly... The confirmation email is a non-reply email. And after talking to Visa today, they …
Online purchase nightmare
in General Discussion & Questions · Oct 15, 2016 23:19@ Paul W. Thank you for your empathy.
Online purchase nightmare
in General Discussion & Questions · Oct 15, 2016 23:05@Chris Townsend. I've not been to Parry Sound yet, but sounds like it's worth to pay a visit :)
Online purchase nightmare
in General Discussion & Questions · Oct 15, 2016 22:59@Mr 10Percent. Thank you for going through that exercise and summarizing the points. There's different saying about the return policy on the B&O website - 14-days from purchase and from receipt of the order, don't know w…
Online purchase nightmare
in General Discussion & Questions · Oct 15, 2016 22:49@Simonbeo I did see Canada is not listed there. But I received B&Os newsletter last month saying they're shipping to Canada now and offered a 10% discount. The email was titled: A Warm Welcome to our Canadian Friends. Si…
Online purchase nightmare
in General Discussion & Questions · Oct 15, 2016 22:46@Chris Thanks for your reply. UPS said the fee is not custom fee but it's the local tax plus their brokerage fee. But we've already paid for the tax online on the B&O site.
Online purchase nightmare
in General Discussion & Questions · Oct 15, 2016 22:39Called Visa, and they said we have to get the package first and then try to return them. If there's any issue with the return, then we can dispute it (on the B&O site, there's different info on how the 14-day return is c…
Online purchase nightmare
in General Discussion & Questions · Oct 14, 2016 20:24Hello all, I'm new to this forum, so if this is not the right place for this inquiry, I apologize and please point me to the right direction. I'm from Toronto, Canada. A couple weeks ago, my husband bought two H8 headpho…