Spotify playlist issues on BeoSound 5

138 replies
......
Yep still having problems with Playlists not loading.

Have sent an email to Spotify to ask for an update as it's now 2 months since the problem seemed to surface.

 same problems overhere....

I wonder if this has something to do with Spotify no longer supporting windows XP...
It just stalls some time when you are using  the playlists. I think it is a bit better then a month ago but it still stalls which is annoying

It  was a very very stupid idea from B&O to use windows XP embedded.
Although the BM5/BS5 is stable these days (except for the Spotify part....). The systyem reboots itself after a couple of days ( a way of keeping it stable I guess...)
They should have gone for Linux, much more stable and you do not need to reboot every 3 days ... ;-) + easier support for the coming years.

It's a pity  that software is now determining the age of a product and not the hardware...  
The BM5/BS5 is not even 7 years old...
Maybe B&O should propose an upgrade price to the Moment for BM5/BS5 owners .... ;-)

 

nico

 

Greetings

I  also am now having problems with Spotify on my Beosound 5.

None of the functions appear to work and I receive a message stating  "LOADING". Nothing seems to load despite waiting 10 -15 minutes.

I have rebooted the unit several times via the beomaster.

I have logged out of spotify on my laptop and desktop.

I have deleted my spotify account and reinstalled on the beomaster 5 and still it doesn't work.

Up until about a week ago it worked perfectly fine.

My local dealer seems to know nothing of the issue and thinks it may be a 'wifi' issue. Given it is hard wired to the modem and NRADIO works fine, that certainly isn't the issue.

Any suggestions?

 

David

David Coyne wrote:

Any suggestions?

Hi David. Have you deleted the Spotify produced playlists such as discover weekly? This seems to have worked for others including myself.

Hi Duels

 

Thanks for the reply.

I did as you suggested and unfollowed 'discover weekly'. This gave me a little more functionality however i still dont have all functions restored. For example i cant seem to use the search function anymore for a particular artist.. i just receive a 'loading' message which goes on forever , the whole unit then freezes and i have to reboot from the power again.

I must say i have had nothing but problems with my bang and olufsen sound systems... software after software problems... sometimes I wonder if it wouldn't be easier to just use an iPad- not as sexy but far more functional :(

 

Now 'daily mix' has appeared and i cant seem to be able to delete or unfollow- is there something im doing wrong?

 

Regards

 

David

still no solution with the spotify playback from playlists. it´s a big shame for b&o! the spotify playback was the big advertised function on the beosound 5. still software problems since weeks!

nico vercammen wrote:

 same problems overhere....

I wonder if this has something to do with Spotify no longer supporting windows XP...
It just stalls some time when you are using  the playlists. I think it is a bit better then a month ago but it still stalls which is annoying

It  was a very very stupid idea from B&O to use windows XP embedded.
Although the BM5/BS5 is stable these days (except for the Spotify part....). The systyem reboots itself after a couple of days ( a way of keeping it stable I guess...)
They should have gone for Linux, much more stable and you do not need to reboot every 3 days ... ;-) + easier support for the coming years.

It's a pity  that software is now determining the age of a product and not the hardware...  
The BM5/BS5 is not even 7 years old...
Maybe B&O should propose an upgrade price to the Moment for BM5/BS5 owners .... ;-)

 

nico

 

I would upgrade to a moment only when they use the same materials.

No plastic,no cheap chinees tablet

B&O make it 1000 euro more expensive and use real materials!

 

I had the same problem and deleting all the Spotify generated playlists (but keeping the ones i made manually), fixed the issue.

This system is becoming the biggest disappointment in my life... ;-)

 

I still cannot delete 'daily mix'.. I cannot see anyway to do it?  I even went to Spotify help desk and they said it is not possible to delete.

 

I 'unfollowed' discover weekly and radar but cannot delete daily mix. How have others done this?

 

Some functionality returned after unfollowing discover weekly but not all functionality returned.

 

Any further suggestions?

 

Regards

 

David

......
or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.