I cannot reset Beocom 2 phone after all

6 replies
F(
Offline
flipper62 (archived2)
Bronze
Posted February 14, 2017 at 23:35 GMT
#2205837

Hello,

 

After reading the instructions to reset my second hand beocom 2 phone, it still won't do it.

 

0) Phone shows:no contact with base

1) to get in the reset menu: 9#9#9* (HOLD or INT)

2) First mentioned on display: HS SW. Ver.  push OK --> I get a number which isn't the one on the PSTN

3) next: reset the PSTN on the back and tried power off/on

3) Scroll down in the reset menu phone, but no reset option mentioned, only telephone details.

4) PSTN is OK. My other beocom 2 works fine.

 

I just noticed. The handset is not keeping any settings (like: time/date) after power off (or are these stored in the PSTN base?)

 

Anyone who can help me. Did I forget something or is there another method?

 

Your help is appreciated.

 

 

 

 

H(
Offline
hiwi (archived2)
Bronze
Posted February 15, 2017 at 09:39 GMT
#2205838

Hi,

is this a new Beocom 2 that you want to connect to your existing base?

Some early Beocoms 2 came with their own base and only could connect to these kind of bases. (built in the charger base).

But you can update the software , so that you can connect to any kind of base like PSTN from Beocom 6000 or Beocom 5.

If your Beocom 2 charger has an additional telephone cord, this could be the issue.

Can you post the production date and HS SW?

Ralf

 

 

F(
Offline
flipper62 (archived2)
Bronze
Posted February 15, 2017 at 12:03 GMT
#2205839

Hello Ralf,

 

You're correct

 

I talked to a dealer and he told me same.

 

The charger was not included.

 

HS SW: 0031-1.5-1   200111071230

product date: 280202

 

Can you do this?

 

Regards,

 

Richard

 

H(
Offline
hiwi (archived2)
Bronze
Posted February 15, 2017 at 15:12 GMT
#2205840

Hi Richard,

no i can't!

Only the dealer has the special setuptool needed.

I was only charged with 20 Euros, and i could wait for it. So it is only little thing.

Ralf

 

 

F(
Offline
flipper62 (archived2)
Bronze
Posted February 15, 2017 at 15:53 GMT
#2205841

Hello Ralf,

 

Thank you very much. Tomorrow i'll visit the dealer. He charges me 25 euro.

 

Regards,

 

Richard

 

F(
Offline
flipper62 (archived2)
Bronze
Posted February 23, 2017 at 19:00 GMT
#2205842

Hello Ralf,

 

I came back from the dealer. They couldn't upgrade the phone,to version 2, only  the original software.

Any ideas?

 

Regards,

 

Richard

 

 

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