Hello,
My Beomaster 3300 sound volume will not go up or down, even though the controls appear to be working correctly and the volume level lights all respond when pressed individually or the up and down buttons. There is sound coming from the speakers and it sounds perfectly correct, it's just at low volume and will not increase. Sounds like the receiver is stuck on the lowest volume setting. The Mute button does work, and cuts off the sound. I've looked at the manuals, but I haven't been able to find anything related to this. Any advice would be greatly appreciated. Thanks. I'm in New York City.