What Søren says. Particularly the idle currents. A very bad setting of idle current can cause an awful sound.
Then isolate the problem circuit by cross-connecting left/right channels;
Lift one pin of C200 and C300 respectively and cross-connect to feed the left channel signal source to the
right channel tonecontrol and amplifier and vice versa.
See if the muffled sound is still coming out the same speaker.
Note the results, put everything back and then do the same with the amp inputs C219 / C319.
This will fairly easily give you (and us) an idea where to look further.
Let us know what you find.
Martin