a whispering Beosystem 2500

31 replies

Hello all, and thanks a lot for this wonderfull forum.

I have a problem with a very shy Beosystem 2500 I bought : although I can hear the tape, the CD and the radio through earphones, the volume is so low, as if the beosystem is whispering. I can hardly hear the music.

I followed the advice I found on the forum to press sound-0-store or sound-1-store, the indicatior led flashes but nothing else happens.

Using the remote control, or the panel buttons, can't make the volume change. Also I have no indication on the display that the volume is changing, and the mute botton does nothing at all.

I bought the beosystem from Ebay, and the seller says that it was working. I don't know if anything happened during it's courier trip from UK to Greece, but it arrived to me in good condition.

Any help or guidance will be highly aprreciated. Thanks in advance.

Welcome to Beoworld.

have you any powerlink speakers connected to the Beosystem 2500?  Do you have any powerlink speakers (e.g. Beolab 2500) to connect to this or did the Beosystem 2500 come as a stand alone unit?Which remote are you using? Which headphones are you using?  

Dave.

Thanks Dave for the welcoming message (and the prompt reply).

The system came with 2 beolab 2500. The seller sayed that only the one was working. I checked them with the Beosystem 2500 and nothing. I checked them also with a Beocenter 9500 I have (I have to admit it, I have the B&O virus too) but again no sound. I checked the cables of the beolab, but they are OK.

The remote is the beolink 1000. It was not working, but after cleaning it, it is now ok (works with my beocenter 9500). I though that maybe an interfearance with the Beocenter 9500 and the Beosystem 2500, so I unplugged the Beocenter, but still no luck.

The headphones are just normal headphones used with an mp3 player and my laptop.

Thanks for your time.

I'd contact the seller and say that it's not as described then send it back.  Claim on Paypal (assuming you paid that way).

Have you tried the 'reset' button which will reset the preset sound levels?

What happens when you press the 'sound' button?  Do you see anything in the display i.e. the cue of which sound you want to change?  Does the display work with any source - radio, CD, tape?

Do you have the user or set-up manuals?  These are here on Beoworld for Silver and Gold members.

Did you connect everything BEFORE you plugged it into the mains as suggested in the set-up manual?  If not, try switching off at the lains, disconnect everything, put it all together again and then connect the mains.  You should have a red standbye light for each item (except the known broken Beolab 2500).

'Sound, 1, Store' should reset factory set-up.

Good luck.

Dave.

Dave,

as I sayed, I am in Greece. Sending it back to the seller in UK will cost a bit more that the refund I will get from the seller (it is crazy, but posting something from Greece to UK is 3 times more expensive than posting from UK to Greece). So returning it to the seller will make loose money. Even claiming on Ebay is useless - they will refund but only AFTER you return the item to the seller.

I payed 130 pounds to the seller and 60 pounds for the courier to Greece. If I will have to return it, I will pay 200 pounds for courier. I will get back my 130, but I would have payed 260 pounds... that is a 130 pounds loss!!!

The display works with anything else than sound and volume. If I press CD, the the display says CD and the number of the song.  When I press Radio, it shows the frequency. But when I press the arrows to change volume, the red led flashes - but nothing else. That is also the case with the sound button. Pressing it will display nothing and do nothing, only the red led flashes.

I connected everything again and again in all possible ways. I found the set-up-manuals and readed them, but no luck. I only had red lights in the System and the working speaker - but no sound.

Sound 1 store does noting - the standby led in not blinking. Also pressing the mute button, the low volume sound can be still heard. Is there a mute relay that has stuck???

What a shame. Maybe I have some spare PCB's left if you're looking for any (for free).

Thanks a lot Leslie for you kind offer, but I am not sure where the problem might be. I tried to open the Beosystem, to see if there is a cable out of its connector (or something similar that may happened during courier transportation), but it is a rather complicated system and not service friendly, as older B&O's are. It will be nice if we can pinpoint the error.

Anyway, Leslie, if you will ever be in northen Greece, ouzos are on me 🙂

Well, next weekend maybe, from Sofia to Thessaloniki.👍

If you could pick me up at the border...

npac wrote:
I payed 130 pounds
: for a whole beosystem 2500 and you have some problem, well that's not surprising.

Fortunately there are very helpful people here.

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