Why does the cd laser burn out on beosound systems??

41 replies

I've noticed that over time the optical laser mechanism dies out . For a B&O  system that is so expensive I think that this shouldn't happen...my friend has a technics micro system from 1999 and the cd works perfectly. Last year the cd drive on my beosound 1 died. I took it to B&O and had a new one built in. The price was 268 euros. I never even asked if it was only a small part that needed to be fixed . Well they changed the whole mechanism and it's quite large. Anyway I was told that it died because of dust. Yet the instruction manual inside had said that cd cleaners shouldn't be used go figure. The new cd that was installed is Quicker and less noisy when tracks are changed etc.. I've heard of the laser dying out on other systems too like the beosound 3200 and 9000 as well. Maybe it's because the whole mechanism is totally open. Anyway I use a simple cd cleaner with bristles now. But still this shouldn't happen and I'm sure B&O make money when something dies out and there is no warranty anymore. 

It really varies a lot.

 

Some Systems are over 20 years and no problems. B&O isn't manufacturing the CD mechanism, it's Philips. 

I just took my parents Ouverture to my dealer because the cd mech died (start spinning and stops). The system is from 1998 and they maybe used it ten hours.

Just thought that it wasn't used enough because my 2001 BS 9000 MK3 still works perfectly and I use it almost everyday.

Quote for Ouverture cd mech : 549 € and they told me I was lucky because after the 31st of december no more available from B & O !

I don't have an answer but i share the disappointment. I have a BS9000 and the laser became problematic after only 4 years of infrequent use. I also expected a better build quality, and to be frank I waited many years to make another investment in B&O with the fear of being stuck with another issue. 

I had a 9000MKIII at some point.

The only thing wrong was the dust on the inside of the glass, Wipe that of carefully and it was working 100%. The former owner used it for radio.

My 1980's CDX is Phillips and has not been babied in its life however the lazer is still going strong.

rxcohen wrote:

I don't have an answer but i share the disappointment. I have a BS9000 and the laser became problematic after only 4 years of infrequent use. I also expected a better build quality, and to be frank I waited many years to make another investment in B&O with the fear of being stuck with another issue. 

It has a Philips laser, probably quite standart, is there any better nowdays, I dont know, I dont belive. There is many brands claiming to be "hi-end", "pro" or whatever, but when looked inside, mechanics are all the same. I have one "high-end" player, but what it has, maybe little better electronisc any overall built, but cd-mech, std philips CDM12.x

Some capacitor types dry out with age, pretty much regardless of use.
The repairshop needs to order and replace the whole module when a capacitor dies because they
don't have the skills (or time or can't be bothered) to diagnose and repair at component level.

Martin

I'm not complaining it died after 7 years of use I guess that's not so bad.

but almost 300 euros for a philips cd drive is too much

I'm not complaining it died after 7 years of use I guess that's not so bad.

but almost 300 euros for a philips cd drive is too much

chris wrote:

I'm not complaining it died after 7 years of use I guess that's not so bad.

but almost 300 euros for a philips cd drive is too much

You're right - it IS too much...But that is if you buy it from B&O. You can find those CD drives for 20 euros or less on the net.

But - as 'Dillen' wrote above:

Often it's not the laser that is dead - but just some capacitors that need to be changed.
But almost any B&O shop will change the whole drive, because it's the easiest thing to do. They are too lazy - or they simply don't have the skills to change capacitors.
Today most repair-shops are used to change modules, instead of doing a little soldering...🙁

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beovision-10.png Beovision-10.png
Beosound.png Beosound.png
Beosound-5.png Beosound-5.png
Beosound-4.png Beosound-4.png
Beoplay-S3.png Beoplay-S3.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beocenter-2.png Beocenter-2.png
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