Hi,

as a new customer (& forum member - Hello to all!), before purchasing my V1-40 I also had some thoughts upon a possible USB recording feature. Beocare answer as follows:

"Do not support USB recording and no plans to"

Still, in my case both the picture and sound quality of the V1 kept me from purchasing a Loewe Connect ID, which obviously features HDD/USB recording at a high level (twin tuner!). I'd really appreciate a recording option (even via paid upgrade), but maybe such a feature is planned to be found on future models with the new video engine...

Other things I'd like to share:

I had big troubles streaming video content via wired ethernet. Seems that the inbuilt LAN interface is too slow - I've also placed a support request on this one... using the WLAN option there's no problem in streaming, everything is way faster. And I didn't have any issues using wired ethernet with my old streaming box (aside from the fact that it couldn't playback MKV/H264 content).

Finally, EPG: my V1 keeps "forgetting" all EPG data after a standby. I'm using DVB-S2 in Austria. No idea whats wrong here, but this is really annoying. Maybe you're having similar problems?

/MIK

PS: my V1 arrived last week, and all the joints between front and rear case have been protected with paper strips accordingly... so no paint marks at all on my unit... but I had to go for the table stand due to the wall mount recall issue, but I like it now

Michael wrote:

Using the AirPort utility from Apple I can see that it connects and establishes a speed of about 144mbit most of the time.

144mbit or 144Mb/s ?

Only my Macbook and MacMini get up to that speed

 

MIK wrote:

Hi,

as a new customer (& forum member - Hello to all!), before purchasing my V1-40 I also had some thoughts upon a possible USB recording feature. Beocare answer as follows:

"Do not support USB recording and no plans to"

Still, in my case both the picture and sound quality of the V1 kept me from purchasing a Loewe Connect ID, which obviously features HDD/USB recording at a high level (twin tuner!). I'd really appreciate a recording option (even via paid upgrade), but maybe such a feature is planned to be found on future models with the new video engine...

Other things I'd like to share:

I had big troubles streaming video content via wired ethernet. Seems that the inbuilt LAN interface is too slow - I've also placed a support request on this one... using the WLAN option there's no problem in streaming, everything is way faster. And I didn't have any issues using wired ethernet with my old streaming box (aside from the fact that it couldn't playback MKV/H264 content).

Finally, EPG: my V1 keeps "forgetting" all EPG data after a standby. I'm using DVB-S2 in Austria. No idea whats wrong here, but this is really annoying. Maybe you're having similar problems?

/MIK

PS: my V1 arrived last week, and all the joints between front and rear case have been protected with paper strips accordingly... so no paint marks at all on my unit... but I had to go for the table stand due to the wall mount recall issue, but I like it now

Hi there, and welcome to Beoworld!

I'm a new customer to B&O as well, having purchased my first serious B&O product, a 40" V1, for which I am awaiting delivery any day now, with bated breath!

I'm very interested to read that B&O appear to have quickly responded to some production or packaging teething problems, re some units being unpacked and found to have scratched paint - seemingly at the joins where the 'hinges' of the front and back meet, and can scrape together either during shipment or assembly - by placing paper strips to ameliorate any such happening.

I'm so hoping my TV will have had the same packaging modifications and not present any problems re the paint finish or otherwise to sully my first new serious B&O purchase!

I only saw the table stand on a 32" model, but did like it nonetheless.

Any knowledge as to what the actual problem was with the wall mount?

Kind regards

John.... 😐

John wrote:

Hi there, and welcome to Beoworld!

I'm a new customer to B&O as well, having purchased my first serious B&O product, a 40" V1, for which I am awaiting delivery any day now, with bated breath!

Thanks for the welcome!

It took me a lot of time and consideration to finally settle on the V1, but now I'm really impressed and satisfied with my decision. And if it stays that way, I'm quite sure further B&O gear will follow... 

Hopefully your V1 will be without any issues as well. I ordered mine at the beginning of June, and it already had those "protecting" paper strips. Glad that they really try to react quickly on such user concerns/issues. Also the support is very nice, and really intends to listen to the customers... as I've been told, the EPG issue mentioned in my first post might get resolved in a future software update.

As for the wall mount I don't know any further details. The only thing I remember is that for the revised wall bracket you now have to specify the preferred rotation axis location before ordering, whilst the first version didn't have that limitation.

Best regards,

MIK

 

MIK wrote:

As for the wall mount I don't know any further details. The only thing I remember is that for the revised wall bracket you now have to specify the preferred rotation axis location before ordering, whilst the first version didn't have that limitation.

Best regards,

MIK

Oh, I have thought about this and I think that I now know what the problem is. On the wall mount I have the stand has two long bars that are not mounted on the mount in packaging.

This is because they are not the same length, you see, one pin is longer than the other that goes into the tv because of the tv construction. It is the same on every stand (table stand etc) but on them the pins are not removeable.

On the wall mount the pins/bars are screwed onto the hinges that are on the wall mount. They might be too weak to withstand the weight of the TV and now I am a bit more scared that they might fail at any time..

Michael wrote:

MIK wrote:

As for the wall mount I don't know any further details. The only thing I remember is that for the revised wall bracket you now have to specify the preferred rotation axis location before ordering, whilst the first version didn't have that limitation.

Best regards,

MIK

Oh, I have thought about this and I think that I now know what the problem is. On the wall mount I have the stand has two long bars that are not mounted on the mount in packaging.

This is because they are not the same length, you see, one pin is longer than the other that goes into the tv because of the tv construction. It is the same on every stand (table stand etc) but on them the pins are not removeable.

On the wall mount the pins/bars are screwed onto the hinges that are on the wall mount. They might be too weak to withstand the weight of the TV and now I am a bit more scared that they might fail at any time..

OUCH !!

Now you/we know what the problem is/was I suggest you ring your dealer tomorrow !!

elephant wrote:

Michael wrote:

Using the AirPort utility from Apple I can see that it connects and establishes a speed of about 144mbit most of the time.

144mbit or 144Mb/s ?

Only my Macbook and MacMini get up to that speed

 

I checked yesterday and it said 144MB/s as you can

elephant wrote:

OUCH !!

Now you/we know what the problem is/was I suggest you ring your dealer tomorrow !!

I am not sure this is the actual issue but since MIK said the new stands only seemed to have the difference that you need to specify orientation first that made me think of this. The bars are screwed together and I think this can be a quite weak construction but I have no idea. 

Too bad that the new stand needs to be either right or left since one might move and need a different orientation later on. They could have made the bar design different. They could have moved the unscrewable part longer out so the bars attatched to the mount was longer and you only screwed on the last few cm that differentiates. That would have given the same flexibility and also provided more stability since it is already longer into the tv.  

Michael wrote:

I am not sure this is the actual issue but since MIK said the new stands only seemed to have the difference that you need to specify orientation first that made me think of this. The bars are screwed together and I think this can be a quite weak construction but I have no idea.

Unfortunately I don't have any further information on this. But let me add one more thing to the story:

The wall bracket issue became "public" on the weekend before my V1 arrived, so I had to settle for the tilted floor stand as a quick backup solution. (Which I now really like and will stick to.). I took this decision because my dealer told me that the improved wall brackets should be available by July, and I didn't want to wait another couple of weeks.

To keep things safe, I'd advise you to take the hassle of exchanging the bracket since they should be available by now... maybe the part fixed to the wall doesn't even need to be changed at all.