V1-32 and IR control issue

14 replies
G(
Offline
Griebel (archived2)
Bronze
Posted September 11, 2017 at 11:14 GMT
#2093469
Hi,

The IR control of my V1-32 progressively stopped working. First, I couldn't turn on the TV with any remote (Beo4/6). Had to use the BeoLink App instead to control the TV. However, after a few minutes, the IR control was again possible.

This went on for a few weeks, but now the IR control is no longer possible, even after a few minutes on. I can only use the Beoremote or the BeoLink Apps. Of course, I have tried the remotes on another V1; it just works fine. I also did several mains reset, but didn't help.

Has anyone had this issue? Can the IR control be dead while all the rest just works fine?

Thanks.

Guy
fansastic
Offline
fansastic
Bronze
Posted September 11, 2017 at 16:54 GMT
#2093470
I had this issue with my V1-40, not able to use the remote anymore, only the app. Dead IR receiver in TV, they fixed it under warranty and on the invoice it was mentioned they had to change the motherboard.

I'm afraid you have to bring the TV to your dealer and hope the repair will not be that expensive.

G(
Offline
Griebel (archived2)
Bronze
Posted September 11, 2017 at 17:16 GMT
#2093471
The motherboard! Well, this will certainly be expensive[:\'(]
A(
Offline
adriano555 (archived2)
Bronze
Posted September 11, 2017 at 21:51 GMT
#2093472
Yes...the same happened to my V1 32 last week...

Really disapointed
T(
Offline
The_Beonic_Man (archived2)
Bronze
Posted September 11, 2017 at 22:39 GMT
#2093473

Glad to read this (sorry for you guys but helpful for me) as I was about to pull the trigger on a secondhand V1-40. I might reconsider!

M(
Offline
mrCTE (archived2)
Bronze
Posted September 11, 2017 at 22:46 GMT
#2093474

Likewise BAND'OH!

Have we dodged a bullet here?!

G(
Offline
Griebel (archived2)
Bronze
Posted September 12, 2017 at 06:00 GMT
#2093475
Did some investigation and found that the problem could be solved by replacing the module IR Receiver & Room Awareness (PCB58). It's a small module which is located on the top on the TV.
A(
Offline
adriano555 (archived2)
Bronze
Posted September 12, 2017 at 08:07 GMT
#2093476
Really?

It's easy to do but where can you buy this PCB?
A(
Offline
adriano555 (archived2)
Bronze
Posted September 12, 2017 at 18:09 GMT
#2093477
This one?

G(
Offline
Griebel (archived2)
Bronze
Posted September 12, 2017 at 20:42 GMT
#2093478
Your dealer will be able to provide you with the module.
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