Update Beoplay S3?

11 replies
L(
luatuadua (archived2)
Bronze
4 posts
Posted February 20, 2019 at 03:22 GMT
#2118858

I have bought my Beoplay S3 for quite sometime. It's sound magically for me but I have some delay issue when connecting via Bluetooth. I read that updating software can fix that but since I don't have any computer at home, I never updated it till today (I decided to bring it to my workplace). But I can't find the software updater to download anywhere.

I tried this link: https://www.bang-olufsen.com/en/product-support/loudspeakers/beoplay-s3

I click on that Windows link but it only lead me to this: https://www.bang-olufsen.com/en

Does that mean I can't update my S3 anymore? (perhaps because of S3 already discontinue?)

LA
lawrencejmcook
BronzeFounder
713 posts
Posted February 20, 2019 at 10:17 GMT
#2118859
Hi Luatuadua,

My Beoplay Software Updater on my Mac recently updated itself, so the software is still available as of last Sunday.

Try this link (Windows version):

https://www.bang-olufsen.com/en/product-support/accessories/beoplay-software-updater

L(
luatuadua (archived2)
Bronze
4 posts
Posted February 21, 2019 at 02:38 GMT
#2118860

Thank you so much!!!! It works *yay*

Finally my S3 is up to date ^^

 

Millemis
Millemis
Bronze
15984 posts
Posted February 21, 2019 at 09:24 GMT
#2118861

...and did that change anything?

MM

Location: Flensborg————Danmark

L(
luatuadua (archived2)
Bronze
4 posts
Posted September 20, 2019 at 10:37 GMT
#2118862

Nope, not at all, still the same old problems :))) 

PI
Pindsen
Bronze
147 posts
Posted October 31, 2021 at 15:11 GMT
#2118863

Hi,

Can you remember what SW version you originally had in the S3 and what SW ver. you updated to?

The reason why I ask is because I have an S3 but cannot either update the product via the update tool nor get connection to the B&O app.
My S3 have SW ver. 6.2.1

/Pindsen

Location: Denmark

LA
lawrencejmcook
BronzeFounder
713 posts
Posted October 31, 2021 at 21:17 GMT
#2118864
Pindsen wrote:

Hi,

Can you remember what SW version you originally had in the S3 and what SW ver. you updated to?

The reason why I ask is because I have an S3 but cannot either update the product via the update tool nor get connection to the B&O app. My S3 have SW ver. 6.2.1

/Pindsen

Hi Pindsen,

My S3s are boxed in storage, but when I last checked (Jul2020) they were on version 9.3.6

I have no record of the software version when I bought them.

Have you tried connecting them to your computer via USB before using the BeoPlay Software Update app?

Lawrence
beofrederic
beofrederic
Bronze
367 posts
Posted October 31, 2021 at 21:44 GMT
#2118865
Version 9.3.6 is the latest version available, I believe. It doesn’t fix BT latency - I believe that’s an issue with early BT versions, not the speaker software.

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beosound-Shape.png Beosound-Shape.png
Beosound-9000.png Beosound-9000.png
Beoremote-One.png Beoremote-One.png
Beoplay-H9i.png Beoplay-H9i.png
Beoplay-A8.png Beoplay-A8.png
PI
Pindsen
Bronze
147 posts
Posted November 1, 2021 at 16:16 GMT
#2118866

Hi,

I have the BT latency issue and can read in other posts that we will have to live with that. But is wonders me why I am not able to update via the PC tool and why I can't get connection to the B&O app.

With regards to updating I have tried many things, both connecting via USB before running the PC update tool and also tried connecting after the PC update tool starts the process - none of that works. The PC tool must have some kind of connection as it is able to readout the current SW version (6.2.1) but when trying to put the S3 into update mode it does not what it should. When I press the B&O button it should dimme down in white, it also dimmes down but dimmes up again by itself after 1-2 sec. so I am never able to put it into update mode by pushing the three buttons and the LED should start flashing red.

/Pindsen

Location: Denmark

beofrederic
beofrederic
Bronze
367 posts
Posted November 1, 2021 at 17:19 GMT
#2118867
It’s been a while since I did an update, but iirc, you should be able to update the S3s via the B&O app. If you can see the speakers in the app, maybe give it shot.

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beosound-Shape.png Beosound-Shape.png
Beosound-9000.png Beosound-9000.png
Beoremote-One.png Beoremote-One.png
Beoplay-H9i.png Beoplay-H9i.png
Beoplay-A8.png Beoplay-A8.png
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