soundproof wrote:

Poor Maab

Poor Maab? If I was him I already asked the moderating team to remove this ridiculous "soap"! Nobody wants to read this kind of threads.

If people wanna argue do it by PM

soundproof wrote:

Poor Maab. He buys a pair of nice speakers, looks forward to using them, doesn't want to do anything wrong in setting them up, and gets hit by an avalanche of derision by KOS, starting from post nr. 1 from him.

Congratulations with your new speakers, Maab. Hope you're enjoying them.

Yes, I am enjoying them, more than I initially thought. Thank you Soundproof.

I have a milion questions thou, but I will limit my self to just close this dreadful thread ... as I opened it.

I'm surprised to see this thread going on still, but i wish to say this to Kos:

Now, Think about this: there is this guy that bought a set of speakers that are truly unconventional in regard to design-form; lots of electronics in it; he is by himself doing the installation and "he can't wait"; he was going to grab them out of the box by himself. He also wanted to be absolutely certain that no mistakes were made while moving the speakers around... and he was excited about it. Is there something really strange?..........

You kept on bragging about unnecessary theories of yours.... about the serial number (I dont know why...)... about the missing manual (lie- I have two)..., the sync cable's silly statement you've made.... the price I paid (which I never mentioned, why would you?)... kept on bragging about the servive I haven't had... i did not complain about it, why should you!....

You twisted the point of my original post. Than you showed to the world that there is a reason to be suspicious about my purchase, like that anyone should care. You questioned the dealer sending me a synch cable?................ Do you hear yourself? Dont you even remotely think that its possible that I actually I requested for cable in advance, (suggestion-curtesy by a fellow member that "actually" was very helpful in a different thread).

Ok, shell we please close the doors.

Thank you.

Regards,

Edit: please, I'm here to just learn, read about B&o stuff and enjoy the beolabs..... peacefully. 

One last post in an effort to bring this matter to an end.

Perhaps there was some confusion because you wanted to know if there was a special way to open a cardboard box - I could perfectly understand it, as I posted, if you wanted to know how best to handle/move/configure and had never done this before.  Although I have lifted Beolab 5 before on myself onto trolleys from installations, at no time would I ever recommend that one person lifts these on there own having no prior experience of using the speakers or handling them.

At no point have I made personal slurs or accusations as you have done, no big deal. Who was bragging?  Who was twisting?  My concerns were shared by other Members on this forum and if I want to attempt to assist by asking you to check the serial number to check you have new speakers, or to question any other matter, I believe I am at liberty to do so.  If you want to take offence and ramble off on other matters then you are equally at liberty to do so.

I posted on the information provided - 18000 Euro speakers, a sync cable, without it appears and support from the supplying Dealer.  Once again I am sorry if this has upset you, I will try not to post on any of your threads again.  

Gosh.

Back in another life, i did on occasion have  "ngotiations" with customers based around price/level of service.

It is true to say, and some have indeed done so here, that the historical "norm" is a B&O dealer will include "basic" installation in the ticket price.

This policy really dates from a time when it was tube TV's ( maybe with a STB, maybe not) and/or standalone audio with speakers, often linked if in the same room. All cables managed, all packaging removed, a run-through of major functions to optimise set up and instruct the happy new owner.

Beolink stsyems were always subject to varying charges, depending on the work/cabes required - so was integrating 3rd party products.

The recent convergence of IT, AV and home automation has reduced the number of "standalone" installations.   Installing a TV or audio to a high standard, with cables dealt with, basic settings configured and user preferences discussed and implemented is now only the beginning.  LAN, Wi-Fi, software flashes, IR coding....all can add hours and hours to an install.  Which is fine, and should all be agreed in advance if required.

However, I do read here a lot that isnallation is/should be included in the price.  As above, that is , in essence, true.  But that also assumes ( from a dealers perspective) that the price is the "ticket price" - probably with a few additional, chargeable, cables etc.

Now - I have no idea ( and am not implying/suggesting anything) about the OP's purchase. don't know, or want to know, how much he paid, who to or where.

BUT, it is often the case that customers will include a "no need to come along, I like setting my own stuff up"  during a price negotiation.  ie, knock me 5/10/20 % off, and I will plug it in myself.

It was always my policy that once the ticket price is forgotten, all T&C's are based on a new transaction..... I always had a clear offer/understnding that a visit/call out to  re-do a customers own set up was still available if needed.....perhaps when we are next passing, but the fact is, if the £30 for fuel and the £XX for a days labour ( or £XXX if you are down south 😕 ) has been knocked off the sale price, then it becomes trickier to do this too often without going bust !!!!

I did try to be clear, and often told customers that it was fine to take away what amounted to "plug & play"  items such as BS1, DVD1, speaker upgrades etc etc, but the offer to send an installer was still made (if required) although with a nominal charge, to offset the cost of doing so.

Beolab 5's could be simpy connected into some systems by some people   but there are a lot of variants, not leaast being the level of tekky awareness of the new owner.

Got to go now, but its an intesting topic..... all a bit away from the op's question....to which, the best answer is ....very carefully.  Whoever you are.