Hallo TWG, i have the same issued with my Essence MK1 and Tunein. Can YouTube send me the SW.

Thx Mailer

Hallo TWG, i have the same issued with my Essence MK1 and Tunein. Can YouTube send me the SW.

Thx Mailer

Mailer wrote:

Hallo TWG, i have the same issued with my Essence MK1 and Tunein. Can YouTube send me the SW.

Thx Mailer

Done.

Maybe services are decreasing overall recently?

 

Since a few weeks I have problems using my Essence Mk2 as Chromecast device. For months it was possible to cast with TuneIn, Spotify, Deezer, etc, and the essence was part of a Google home speaker group, but now it stopped working.

 

Playing with the B&O app still works, but since I have several speaker groups using Google home, this is not ideal. 

 

The log shows "Authentication server unreachable, stopping Google Cast!". Strangely my other Google speakers work as they should.... Any thoughts?

Seems there is something cooking there, overboiling.

My M3 and the Essence mk2 (latest firmware) don’t appear as CC devices either, even if CC is enabled.

Luckily I don’t use CC (for sound) that often, but it is supposed to work....so?

Anyone else?

MM

Yep, big issues with all my B&O products that have CC enabled.

Just removed my BS1 and M5 from Google Home as there were no longer seen active. Restarted both products and they now appear, disappear in the Google home app and I’m not able to associate a room or group to them.

For the ones that are still accessible, Deezer with CC does not work properly

There was a smilar problem some time ago - that was solved through an update of the devices.

Let us hope that the problem is a known issue and that there soon will be an update to solve it.

MM

Millemissen wrote:

There was a smilar problem some time ago - that was solved through an update of the devices.

If you remember, the latest device software update was supposed to comply with new CC stereo pairing feature, at the end of the day the update is about making CC to fail

Strange....latest update for me is from November 19, 2020 (1.24.41627.xxxxx), but no problems back then. It stopped working a few days ago. I checked the Critical log messages, and there these GC Authentication errors start to appear massivele since January 20th, 2021 (2 days ago). Earlier in the log you can find some more of the same error messages, but not as much as this time. 

Indeed let's hope B&O knows about it and can come with a quick fix!  

Is there any support address to send them this, so they are aware of the problem? Thx!

HAWK wrote:

Is there any support address to send them this, so they are aware of the problem? Thx!

https://support.bang-olufsen.com/hc/en-us/requests/new

I'll raise one too, same authentification error here which may explain all the other CC related issues.