Giraffe wrote:

Yes, I also can confirm that I have my NAS content under Artists but no content at all accessible through the inner moodwheel ring. The other rings do play content, though.

 To conclude:

 NAS/Twonky is accessible

 Deezer is accessible

 The Moment's other user interfaces give me access to both

 The beo tool app gives me green light on all categories

 However, the inner ring is completely empty

 The

 I am now clueless since you other guys are reporting that it works again.

 

Giraffe

Exactly the same for me.

I did a hard reset of the jukebox (paperclip in the little hoe on the top), did a reset of my Library but it did not help.

My NAS is a QNAP TS-251 running Twonky 8.2.1

Twonky "sees" the Moment.

Maybe you could approach the problem from another angle (a complete fresh start from server & Moment). From reading the above, it seems that after several attempts the inner ring still gives an error.

Only one thing is not clear for me between the inner ring and artist view, the ring is not working but you see and are able to play every album of your NAS activating it in the album/artist window. And you are sure its not an album from Deezer. Correct?

Try the following: Power off completely the Moment. Next login to your NAS page, open Twonky server app and give it another name in the Twonky system settings. Per example: if its ServerMusic name it BeoWorldMusic. Best would be to restart the Nas/server after giving this new name, and rebuild your library (you can do that on the Twonky server's maintenance tab page).

Power on the Moment and do an immediate factory reset from within the menu. After Hub and Jukebox are connected to the network and your ready to fill in the necessary questions, skip to fill in your credentials on TuneIn and Deezer (you can do that on a latter base) but point the Moment to the new server name in the DLNA window. Let us know if your albums are now added and if the ring now works after a while (all this without TuneIn or Deezer credentials).

PS.: After the latest update, I experience a longer wait on the rings before actually getting colored, even though the device about menu shows the ok or done marker.

Hello, I was very happy to read that the tqwo outer rings where working again. After powering up the Moment fresh, on my Moment the two outer rings where working again with Deezer content. Happy? Not! The inner ring does not working again. That was the only ring that was working with music from my NAS when the Deezer problem occured. I don't use Twonky, but Media server from Synology. Worked flawless for a long time on the inner ring. Now Deezer is back on trach in the outer and middle ring, the inner ring is empty. Yes, I cAn find artists from my NAS and it plays also. But only issue is the moodwheel. I am sure that the Moment is connected with my NAS. Ofcourse some will say that I have to install Twonky, but I first want to solve this, because I think installing Twonky is not the solution.

In the beginning very happy with Moment (after BS5). Now dissapointed. My Sonos connected to Line In from my BL vonverter gives me much more fun. Always working.....

Hello, I was very happy to read that the tqwo outer rings where working again. After powering up the Moment fresh, on my Moment the two outer rings where working again with Deezer content. Happy? Not! The inner ring does not working again. That was the only ring that was working with music from my NAS when the Deezer problem occured. I don't use Twonky, but Media server from Synology. Worked flawless for a long time on the inner ring. Now Deezer is back on trach in the outer and middle ring, the inner ring is empty. Yes, I cAn find artists from my NAS and it plays also. But only issue is the moodwheel. I am sure that the Moment is connected with my NAS. Ofcourse some will say that I have to install Twonky, but I first want to solve this, because I think installing Twonky is not the solution.

In the beginning very happy with Moment (after BS5). Now dissapointed. My Sonos connected to Line In from my BL vonverter gives me much more fun. Always working.....

Hi athos,

If you find Artists and Albums from your Synology NAS, it looks the DLNA server is delivering content as it should. Have you been trying to rebuild your music database from within the Moment's menu button?

Yes, did a reset of the system twice.

Even more concerning than just being the worst seller is the horrible bugs that are still in the product after 2 years.  The price is also the most ridiculous thing I have ever seen. They need to kill the product now.