The Moment software version Release Notes

750 replies
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Yes, it says "harvest done" but the content is not accessible thorough the inner ring. However, it is by using the other menus like e.g. Artist.

Giraffe wrote:
it is by using the other menus like e.g. Artist.

And you are sure that the Artists or Playlist you are seeing are from the Twonky server? Not from Deezer?

I would try a power off of the SoundHeart, a hard reset of the JukeBox and a power on to see if it makes the difference

 

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
Check also that Twonky actually distribute your content.

Location: Sweden

My B&O Icons:

Beovision-11.png Beovision-11.png
Beosound-Emerge.png Beosound-Emerge.png
Beoremote-One.png Beoremote-One.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A1.png Beoplay-A1.png

Giraffe wrote:
- resetting the library (surprisingly comes back after a few seconds with a check mark).

This intrigues me, it looks as there is not a good 'handshake' between Twonky server and the Moment. (Supposing there is a reasonably stocked music library on the NAS)

If so it could be the server configuration, network conflict, or whatever...

Hi, 

I just checked my software version of the Beosound Moment with the Beotool. 

Beosound Moment Jukebox: 1.7.5.1155

Beosound Moment Soundheart: 1.7.399.223963144

Is this version up to date? I wonder, because the version numbers are different. 

Greetings, 

Mirco

 

MircoHH wrote:

Is this version up to date? I wonder, because the version numbers are different.

Yes they are

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png

thanks for the fast answer...

Giraffe wrote:
Yes, it says "harvest done" but the content is not accessible thorough the inner ring. However, it is by using the other menus like e.g. Artist.

Exactly the same for me, NAS content is not available on Moodwheel but available in the Artists list.

Sure it is not coming from Deezer, since I have a very limited Deezer collection.

 

Kind regards,

Yann.

Location: Brittany, France

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beosound-Theatre-.png Beosound-Theatre-.png
Beoremote-One.png Beoremote-One.png
Beoremote-Halo.png Beoremote-Halo.png
Beoplay-P2.png Beoplay-P2.png
Beoplay-H95.png Beoplay-H95.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beolab-50.png Beolab-50.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
Beocenter-2.png Beocenter-2.png
Infected at the age of 13 by a BG 4000 in Dad's Hifi shop.
Yes, I also can confirm that I have my NAS content under Artists but no content at all accessible through the inner moodwheel ring. The other rings do play content, though.

To conclude:

NAS/Twonky is accessible

Deezer is accessible

The Moment's other user interfaces give me access to both

The beo tool app gives me green light on all categories

However, the inner ring is completely empty

The

I am now clueless since you other guys are reporting that it works again.

Giraffe

Giraffe wrote:
I am now clueless since you other guys are reporting that it works again.

What is strange is that (1) I think most of us had issue with Deezer not DLNA source, for me the inner ring was the only one working (2) without Deezer configured you don't have the DLNA content in your inner ring which in this case of configuration should be the only one active .....

Did you hard reset your JukeBox? not sure I have seen an answer to that

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
......
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