😉 My answer is waiting approval

erwinnw wrote:

We had the same issue after the Moment software update 1.4 it seems, also running a Twonky Server on a Mac (Twonkey 8.1.2). I was able to restore services with almost the same procedure as you mention.  

But what I recognise is that all Artist covers Twonkey/DLNA related  are gone on the Moment Jukebox and also in the Beomusic app. Al album covers coming from the Twonky/DLNA are still there. Also all Artist covers from Deezer are there, do you face the same issue?

Hi Erwin

My apology, I do not understand your question well. Is it about the covers appearing from Gracenote.

After the 1.4 update , the Moment worked as it should. The mean reason I did the not really necessary reset, was in trying to get rid of the extra mediaservers Twonky showed in the media receivers window. So I pushed the button 'restore list' beneath Twonky's media receivers panel and noticed shortly afterwards that all playlist and music coming from DLNA was gone in the Moment. Oh great, done by that incompetent installer ( ... that was me off course 😠)

Before doing a reset I logged out of Deezer, experience showed this method makes it a lot easier not to see the mixup from Deezer and DLNA albums in the Jukebox screen when doing a rebuild. It's a lot easier to follow the buildup of only your own music. 

After the restore from playlist and albums there was no artist picture for Artist or playlist picture in the Jukebox screen, just a grey square. But after pushing the grey square from an Artist, album(s) from that Artist came up with the front picture correctly showing of the album itself. All of my Artist pictures came up again after the sign up procedure with Deezer. They coming from Gracenote and they probably only appear after you signed up in Deezer.

I do not know how everything developed towards the Beomusic app, no iPad was available at the time of renewal. I must say that I'm not an intensive user of the Beomusic app, I still don't like it because It is designed from a technological base, with far too little attention to the usage aspects.

I'm running Twonky server 8.0.3 (I do not found any advances in installing newer versions towards the Moment).

Since the update I have problems, too. 

That's why I did a complete factory reset. 

I choose my DNLA Qnap-Server during the installation process and the Beosound shows the Info, that the music library will be indexed. But the info is display for more than 24 hours an there is no music displayed. But the indexing is not finished. 

Is it normal, that during the indexing there no music (except of deezer and tune in) ist displayed? 

Well it seems my earlier post is 'Post Pending Moderation' and disappeared in the 'Cloud'.

MircoHH wrote:

But the info is display for more than 24 hours an there is no music displayed. But the indexing is not finished. 

Is it normal, that during the indexing there no music (except of deezer and tune in) ist displayed? 

It looks that the Moment 'hangs' in loading the music, happened also in here. Best is to to tell the Moment there is no DLNA server in settings, switch off the unit and do a paperclip reset,  enter again your DLNA details.

MircoHH wrote:

But the indexing is not finished.

Is it normal, that during the indexing there no music (except of deezer and tune in) ist displayed?

Hi Peter & Chris

Analysing your both comments/guidance and the behavior from my Moment after the software update 1.4 I came to following:

Since the software update the Moment has the habit to advertise his self from the Soundhart to the Twonky server in multiple ways.

I saw him connected in the Mediareceivers as: Twonky@BeoSound-Moment-24406xxx type Twonky NMC, Generic Media Receiver type Generic Media Receiver (Also the Soundhart given MAC and IP) and from the Juke box also as an Generic Media Receiver.

My Solution which I was able to duplicate:

• First restore list of Mediareceivers on the Twonky server
• Remove the automatic share function for Mediareceivers on the Twonky Server
• Start a factory reset on the Moment
• Before you guide your Moment to use the Twonky Server in the installation procedure, give only Twonky@BeoSound-Moment-24406137 type Twonky NMC (your Soundhart) acces to your Twonky Server and leave others from the Moment unchecked
• Finnish the installation procedure and leave the BeoSound Moment unattached till the Moment he tells you he completed configuring the music collection database (check mark)

From there I had cover art shown nicely from Twonky and Deezer and the interface (GUI) feels more responsive then before Hope that helps.

@Peter guess your methode also works but long term if you don't blok The generic media receivers from the Moment to your Twonky server you can run in to trouble again (my experience). From Chris I saw that he also ge the Moment Jukebox access to the Twonky server Mediareceivers but in my opinion he gets his data from the Soundhart so I blocked it and it works.

Have a nice Sunday all

I noticed another rare behaviour on the ML/NL converters side. Not being part of the latest update, I had it before also. I just want confirmation if it's an isolated case or anyone else have it to. Although this is a difficult question, you must have a kind of equal setup as I have to try it.

In using the BEO4 and commanding my ML setup (passive amp in Kitchen) to play Pattern Play through the speakers, both ML and NL-link (V1-speakers Livingroom) starts to play.

This very strange same phenomena happens when I activate the BL2000 in the bathroom on Pattern Play, the NL-link part is always activated together.

It does not feel very comfortable for somebody who is watching television at that very moment. When activating Pattern Play somewhere in the ML-link the picture disappears and its switching to Pattern Play on the television screen.

All of this is not happening when I send a command from the remote to the ML-link to play radio or music. Something to ask Beocare, I suppose...

mbolo01 wrote:

it does not perform at all to be honest

Can I add myself to this list? ❓