The Beosound Moment Beta 2.x thread

959 replies
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Hiort wrote:
Is it DLNA content you have problems with?

No, it's regardless of source, so playing Deezer, TuneIn and local DLNA when the SoundHeart engage with indexing and harvesting just makes it pause for a few seconds to minute or fully stops playing music. So for now, I've been kicked back to version 2.2.20869.213293545 which improved the usability but still have problem with pauses when indexing and harvesting.

kimhav wrote:

No, it's regardless of source, so playing Deezer, TuneIn and local DLNA when the SoundHeart engage with indexing and harvesting just makes it pause for a few seconds to minute or fully stops playing music. So for now, I've been kicked back to version 2.2.20869.213293545 which improved the usability but still have problem with pauses when indexing and harvesting.

That is strange.

Assume you have reported to B&O?

Location: Sweden

My B&O Icons:

Beovision-11.png Beovision-11.png
Beosound-Emerge.png Beosound-Emerge.png
Beoremote-One.png Beoremote-One.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A1.png Beoplay-A1.png

As a new Moment owner (arrived this afternoon YAY), excuse my ignorance if I check whether 2.2.0.3865 - 2.2.20869.213293545 is the latest official version?

Everything seems to be working fine so far so I have no intention to touch it - even disabled the auto update just to stay on the safe side... :) And now I need to upgrade my Deezer from Premium to HiFi. 😕

AnalogPlanet wrote:

is the latest official version?

Welcome to the club! Yes it is the latest one.

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png

In my opinion, the Moment is now a stable and worthy product to carry the B & O brand...

Such a shame that they've decided to discontinue it.

 

shazbat wrote:

In my opinion, the Moment is now a stable and worthy product to carry the B & O brand...

Such a shame that they've decided to discontinue it.

Oh the irony!

Hiort wrote:
kimhav wrote:
No, it's regardless of source, so playing Deezer, TuneIn and local DLNA when the SoundHeart engage with indexing and harvesting just makes it pause for a few seconds to minute or fully stops playing music. So for now, I've been kicked back to version 2.2.20869.213293545 which improved the usability but still have problem with pauses when indexing and harvesting.

That is strange.Assume you have reported to B&O?

Yes, I've reported the behavior to B&O and have email dialogue with the beta team. Today I've also uploaded a video clip to them so that they can see how the system is lagging. Typically it's when it harvesting DLNA and Deezer and typically with Deezer it might update a couple of thousand tracks and that's where it get crippled. Only pattern I found is that if I factory reset the unit it happen much more frequently and over a week the issues occurs less, but still. But, let's see what they make out of it as I over the days have had the extensive logging enabled and submitted logs on a frequently and submitted updates to them.

 

 

My Beosound Moment will not update the software. It has shown an update of 2.2 available for several months but won’t update automatically or manually. I just get a triangle with an exclamation point & it stays at 2.1. It otherwise seems to be working fine. Does anyone else have this problem? I’ve been in touch with B&O Denmark & the local store has purchased it from. No one has any answers. Does anyone know what to do? I’ve tried every reset & it won’t factory reset. I’m afraid I will have problems in the future from not operating on the current software. Any suggestions would be greatly appreciated.

If factory reset via Settings menu won't work then try using the factory reset via buttons by removing the Socket cover on the Moment Hub and:

  • Press the Wireless Speaker button and the Network button simultaneously for 5 seconds. Meanwhile all LEDs will be solid for 5 s and then turn Off (Mute LED is not involved). The BeoSound Moment interface (Jukebox) will display a message indicating that factory reset is being performed. Prerequisite to this is that the BeoSound Moment interface (Jukebox) has connection to the BeoSound Moment hub(SoundHeart) via the home router/AP.
  • After a while the First time setup wizard starts requesting for ‘Choose language’ etc.

 

Got another beta to try  out and while the Moment improved it still has issues when updating and harvesting Deezer, DLNA, etc.

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