I'm interested in hearing this also, as my Jukebox and Soundheart cannot connect to each other if there's any kind of encryption on the WiFi

Fansastic wrote:

I encounter some strange behaviour of the Moment and the Horizon. Not sure what causes the problem, so I give it a try in this threat also.

When listening through the Moment and the connected TV speakers of the Horizon, after approx. 2 hours the stand-by mode is selected. Both Moment and TV go in stand by. Settings in Moment are selected for auto power off after 24h, the Horizon does not have a clear setting for auto power off for NL sources. The regular timer is set for power off after 4h.

Hope this will be amended in near future update. Thanks B&O

 

Related to Beta 2.1...

There is indeed a connection problem between JB and Soundheart. With a fresh start the JB has problems in connecting and volume level is fixed at around 40.

Waking up the JB and in give a turn on the volume circle before starting a song, playlist or album brings solution to keep the JB connected. The R&D team is aware of that problem.

However loosing the connection with your TV set is related to the Soundheart who suddenly is going to standby and reinitializes itself to the network (take a look at the back of the Soundheart, the power lamp and network indicator are flashing). It happens with my TV set also, sometimes after 10 minutes, or after a couple of hours. This problem is reported also by me a while ago.

volvoxc wrote:

3 weeks ago I got the Jukebox replaced. 

Then I got Beta 2.1, and I had problems with Beomusic could not work with my Moment.

Then last week there was an update to the Beta, and suddently everything worked, for 2 days, then I had problems again.

Then yesterday I desided to try a reboot, but then I could not connect between Jokebox and Heartbeat.

I tried then to use LAN cable instead of WiFi to the Heartbeat unit, then everything works again.

 

My question, is it then the Jukebox or the Heartbeat that has a problem?

If I listen to TunIn and disconnect cable, I loose connection to Jukebox, but I just get a short fall out in the music and them the radio continues.

Input appriciated :-)

Related to Beta 2.1...

Very important, I read your using the Moment in wireless mode.

Is the above problem repeating itself when the Soundheart stays connected to your network by cable? Did you give your Soundheart a fixed address or are you using DHCP.

To get the most reliable connection to your Moment, use always a wired connection. By doing this you closes any potential wireless problems.

ThatGuyFromDenmark wrote:

I'm interested in hearing this also, as my Jukebox and Soundheart cannot connect to each other if there's any kind of encryption on the WiFi

I discovered that all these characters can appear in an SSID and/or a WPA2-PSK password:

abcdefghijklmnopqrstuvwxyz
ABCDEFGHIJKLMNOPQRSTUVWXYZ
1234567890
$@^`,|%;.~()/\{}:?[]=-+_#!

But be careful in using the last line of characters. Some routers do not accept some, Cisco...

The problem is not there with cabled network.

I am using DHCP at the moment, but with reserved IP. It has worked until a few days ago, I just wondered if it is an error in the recent replaced Jukebox. It has worked for two weeks.

My secret code on the WiFi does only contain letters, no special charcters. I have Ubiquiti Access points.

Not related to the Moment thread...

Have you update your APs to version 3.7.49.6201, this is now a very stable version.

Thanks for info, actually found out that my Unify Controller didn't check for updates. Had to update controller software, then I could get the latest.

I will check later if it changes anything, but I doubt it, as it has worked before with the old firmware, but anyhow I got it updated, thanks for the info.

A new version 2.1.0.35 has just been made available to some beta testers to "pre-test" over the weekend.

And I am very very happy, a lot of the things I am glad about, I guess the 2.1 Beta testers noticed with the first two 2.1's, but I had to roll back to 2.0 because of the issue with the ability to change the sound delay settings, and I must say that this latest 2.1x fixes a lot of issues, at least against the 2.0.

One major issue the 2.0 has is the problem with having to tap twice, or "tap to enable swipe" in different views. This issue is now totally gone, and the JB feels much smoother.

Other than bug fixes, there is not much "new" stuff, but the DLNA is also way better at collecting and harvesting than the 2.0.

But most important, this release fixes the issues with sound delay, and other settings that could not be changed. So now I am a happy camper, and back on track again :)

TuneIn folders still has numbers over them, it is the count of sub-radiostations in that folder. I have recommended maybe to do the same as with playlists, that is to make a collage with 3-4 of the sub-radiostations artwork.

/Jacob 

Chris wrote:

 

Not related to the Moment thread...

Have you update your APs to version 3.7.49.6201, this is now a very stable version.

A day after I updated my accespoints, I tried to unplug my LAN cable from the Moment, and it switched over to the Wifi with just one second loss of sound, and it has worked without problem, other than I have had all the time (like turning the Moment on via my V1 TV, I have to press twice to get the sound).

So if it is the upgrade of the access points that helped, I cannot tell, as it has worked before with the old firmware, but at least it works now, and thanks for the reminder, so I got my WiFi updated.

Now I read that there should be a Beta update, so I will go and look for that :-)

A new beta 2.1 has been made available to early beta testers today..

This version adresses bugs, and the "back swipe" has been improved, so it now is possible to do easier with the left thumb, nice feature when sitting with the JB in both hands and swiping music :)

Also the unit does not enter std.by anymore, when accidentally tapping the volume ring when the JB has the display off but is playing.

/Jacob