Back in November I purchased 2 x Beocom 5, 2 x Table/wall Charger, In December 09 before xmas the local dealer had got in just 1 of the Beocom 5 handsets and the table/wall charger and informed me that the 2nd one was on back order due to the demand, so I thought all OK there, having seen the phone I then decided to purchase one of the Speakerphone base, so all in all over £800 for what is 2 cordless phones with out the base to make them work, I am however using them on the PSTN base at home. Anyhow, back in late December 09 the Com 5 developed a fault with the earpeice and audio quality was so bad that you could not hear the caller, so contacted the dealer who have agreed to swap out the unit for a new one as Denmark confirmed there were a few handsets that are faulty, my gripe is that I have effectivly spent this money on a product that I have yet to use, enjoy or benefit from, Struer customer service basically did not give a rats ar$e and were not interested in my complaint, lets be clear this is not the dealers fault, they have been very helpful. my gripe is that B&O have taken my money and are not interested, they cant give a date when I will get my replacement handset and also my second handset.
Rant over
