Still no PCM sound on updtaded BV7 !!

15 replies
M(
Offline
matbkk (archived)
Bronze
Posted May 10, 2010 at 22:09 GMT
#1907750

Hi all,

I am trying to connect a Mac-Mini to my BV7-32 but the well known problems appears. There is no PCM or MP3 sound coming out ! I can only get DTS or DOLBY DIGITAL.

My BV7 is quite old but it was just being updated to be HD READY  and I have PCM settings (ENABLED or DISABLED) in CUSTOMER SERVICE MENU. Here is the full info about my TV:

Type 9312

Model: 18842329

Serial : 188xxxxx

AP SW : 7.91e

IOP SW : 22.0

STAD DISP SW : 1.0

STB TABLE : 5.29b

PROJ TABLE : 1.1

DSM SW : 2.5

DVD-FEB SW : 1.9

Here is my original full post on MAC forum  /forum/general-discussion-and-questions/bampo-5500-series

Best Regards,
Mat 

M(
Offline
matbkk (archived)
Bronze
Posted May 11, 2010 at 21:40 GMT
#1907751

Please help me ! 🤒

BE
Offline
Beoaus
BronzeFounder
Posted May 11, 2010 at 22:39 GMT
#1907752

DSM software could need an update from 2.5 to 3.1 and maybe something else.. I think the older BV7 chasis (prior to the beosystem 3 addition) need this updated. Its all dependant on the model number of your unit so ask the dealer or service agent.

Beoaus

Location: Australia

M(
Offline
matbkk (archived)
Bronze
Posted May 12, 2010 at 00:50 GMT
#1907753

I live in Thailand and  the local dealer is completely useless !  he does not care at all as he get the country only B&O licence !!!! 

Infact I need the exact version needed on all BV7 software to let him know what  to do next ............

... 🙁 

M(
Offline
matbkk (archived)
Bronze
Posted May 12, 2010 at 00:53 GMT
#1907754

beoaus wrote:

Its all dependant on the model number of your unit 

Model: 18842329

BE
Offline
Beoaus
BronzeFounder
Posted May 12, 2010 at 07:01 GMT
#1907755

ok.

Try B&O Thailand or Singapore. Sounds like Singapore is the best option.

Location: Australia

M(
Offline
matbkk (archived)
Bronze
Posted October 28, 2010 at 04:25 GMT
#1907756

The update has been made and PCM sound works perfectly !

N(
Offline
NTMF (archived)
Bronze
Posted October 28, 2010 at 12:47 GMT
#1907757

So you can hear both stereo and Dolby Digital over the Coaxial Audio input?

Right now I am coming back from my B&O Service Center which told me, that it is not possible to update the Beovision 7-32 to work together (get digital Stereo Sound over Coaxial in) with the new Apple TV. 

Basically this seems to be the same Problem: No digital Stereo.

My BV 7-32 is a Mark II from Dezember 2006.

Can you please tell me exactly what update was made (Version Number, Name, etc.) so that I can get it done on my TV?

How can I find out which Model I have - so that we can find out what I or the dealer exactly have/has to do?

And how can I enter the Service Menu of my TV?

Many Thanks in Advance!

M(
Offline
matbkk (archived)
Bronze
Posted October 29, 2010 at 03:28 GMT
#1907758

NTMF wrote:
So you can hear both stereo and Dolby Digital over the Coaxial Audio input?
YES

NTMF wrote:
Right now I am coming back from my B&O Service Center which told me, that it is not possible to update the Beovision 7-32 to work together (get digital Stereo Sound over Coaxial in) with the new Apple TV. 
  Send me a private message with your email I will forward you the email from B&O Singapore which explain the opposite.

NTMF wrote:
Basically this seems to be the same Problem: No digital Stereo.

My BV 7-32 is a Mark II from Dezember 2006.

Can you please tell me exactly what update was made (Version Number, Name, etc.) so that I can get it done on my TV?

 

For the sound you need DSM SW version 3.01 (part no 8344439 ) . I did it on my BV7 now it works perfectly. The chip is quite cheap (40 Euros) but the BO technicien need to come and open your TV.

SW must be above 7.84 you can find it in customer service menu. MENU then OPTION (only highly don't go in) then RED arrow with BEO4 then GO

NTMF wrote:
How can I find out which Model I have - so that we can find out what I or the dealer exactly have/has to do?
 

MENU then OPTION (only highly don't go in) then RED arrow with BEO4 then GO ?

 

N(
Offline
NTMF (archived)
Bronze
Posted November 1, 2010 at 11:43 GMT
#1907759

@ matbkk

Tried to PM you but did not get an answer - so I try this way:

can you please forward the mail from B&O Singapore to the following e-mail-adress:

ntmf (at) gmx.de

Thanks in advance!

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