Spent 15.000€ - and so far its a huge disapointment...

58 replies

dasun wrote:

@Millemissen: thanks for your answer. I will be adding a beamer soon, so I went with the Beosystem 4. Until then, I have connected the Beosystem 4 to a Samsung TV via HDMI. According to my dealer, this should work.

Have alook at the page15 respectively the page 24 of the userguide for BSys4.

I'll post an additional pucture, when I get to my Mac later on.

MM

Location: Flensborg————Danmark

Paul W wrote:

I disagree Stuurock when someone spends 15,000 a dealer shoulder spend a couple of hours or so installing. I call it going the extra mile. A think a dealer charging for installation on top of B&Os prices is a disgrace. So you're telling me a dealer isn't making much from a £7000 Avant sale??? I think it's a good 30% so thats a nice £2100 profit.

30% is no near to be true I guess they would like that, but profit margin like that on TV is no more.

Also remember that the shop do not earn the VAT, sometimes or most times people which does not work with sales them self, forget or do not know how hard it is to get a business running.

When I buy my B&O I buy it without installation, and instead I get a discount. However, every times the dealer makes sure that I am capable of doing this.

When I got my Beolab 17 and Transmitter, it took time, a long time compared to standard passive speakers.

However, I enjoy installing the Things myself,

Do not be naive and expect discount and installation, choose one.

I also know that everyone who have seen an installation of an Avant knows that the average person will have trouble with this.

I did it, but I have worked in the business 7 years,  

 

Emil Jensen wrote:

30% is no near to be true I guess they would like that, but profit margin like that on TV is no more.

Totally agree - it is far less nowadays.

MM

Location: Flensborg————Danmark

Hi MM

I am glad to see that you take my post for what it is.

Never knew this category exist. Maybe too young...

olvisab wrote:

Hi MM

Never knew this category exist. Maybe too young...

My, uh - what are you trying to say there?

M👴M

Location: Flensborg————Danmark

@ Dave: maybe I have been too unclear about it or you may have overread it. I bought everything, including the Beolab 20s from an official dealer, who has his shop about an hour away from me. It was an offer on ebay, that led me to that dealer, but he is still an official B&O dealer. The Beolab 20 are not from a different country, they have full warranty.

So currently the status is as follows: the IR-link works now. After trying several combinations the one that was not pictured in the manual did the job...

But now I have some issues connecting the transmitter to the Beolab 20s and the Beolab 17s. I haven't found a manual, which shows the connection between a transmitter and the Beosystem 4. Apparently, the Beosystem 4 seems not to be a popular product.

I have connected the transmitter with the Beosystem 4 via PL1. As soon as I plug in the transmitter, it starts blinking. Now how do I connect the loudspeakers? When I plugin the Beolab 20, a green light flashes, and turns to red after a few seconds.

Btw: as a first time B&O customer, how am I supposed to know, that installation is such a hassle? And personally, I think it is a no-go to charge another 100-150€ for setup after spending so much. I installed 8 Sonos loudspeakers package together with a NAS within half an hour. To be honest, I expected the B&O installation as simple as that. But apparently there is always a new lesson to be learnt...

Ask demostration if you want to purchase something. After they demostrate buy and let them install immediatelly if you like it. It cost nothing (if it is not custom istallation) and you are always on safe side. 

I spend 25.000 Euro within last 2 months and I just paid 120 Euro for whole installation work. It is fair and I'm satisfied with the service I've got. 

 

In reading this thread, I'm baffled that official B1O dealers selling there goods on the fleamarket (Ebay).

Maybe they think they can charge labour for fitting which would otherwise be included?

or
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